SKSATHISH Kumar
@sathishkumar5
Experienced Revenue Cycle Management professional with a focus on efficiency.
IndiaWhat I'm looking for
I am an experienced Revenue Cycle Management (RCM) and Accounts Receivable (AR) professional with over 11 years of expertise in healthcare BPO operations. My career has been defined by my ability to lead teams effectively, drive operational efficiency, and maintain quality within Service Level Agreement (SLA) timelines. I have a proven track record in handling multi-specialty billing, denial management, and client communications, which has allowed me to excel in my roles.
Currently, I serve as an Assistant Manager at Firstsource, where I manage a team of over 80 members responsible for front-end error resolution and denial management. I focus on setting performance targets and conducting daily reviews to ensure continuous improvement. My previous roles have included leading teams in radiology practices and handling account reconciliations, where I specialized in group health insurance appeals. I am passionate about driving results and ensuring client satisfaction through effective communication and problem-solving.
Experience
Work history, roles, and key accomplishments
Assistant Manager
Firstsource
Apr 2025 - Present (3 months)
Managed teams responsible for front-end error resolution, denial management, and follow-up processes, overseeing a team of over 80 members. Conducted daily reviews of team performance in terms of production and quality, providing constructive feedback to drive continuous improvement.
Sr. AR Team Lead
Quintessence Business Solutions & Services
Jun 2022 - Apr 2025 (2 years 10 months)
Led radiology practices with teams of 10-30 members, analyzing inventory and tracking volume to plan daily tasks. Identified denial trends, performed root cause analysis, and conducted audits to track productivity.
Client Relation Executive
Rusan Medisys
Jul 2021 - Jun 2022 (11 months)
Handled account reconciliations and outstanding balances, supporting front desk operations and patient queries. Specialized in group health insurance appeals and ensured timely email communication to meet targets.
AR Team Lead
Omega Healthcare
Sep 2020 - Jun 2021 (9 months)
Supervised a 30-member team and coordinated with clients to address AR aging and billing issues. Planned production and ensured quality service delivery.
AR Team Lead
Audittrick
Mar 2017 - Aug 2020 (3 years 5 months)
Led teams across Data Entry, Charge Entry, and Denials, ensuring data security. Addressed end-to-end RCM issues.
Sr. Reimbursement Specialist - Denial Management
Pradot Technology
May 2016 - Mar 2017 (10 months)
Resolved aging claims and contributed to process improvement initiatives, which improved audit outcomes. Focused on denial management strategies.
Executive - AR
Omega Healthcare
Aug 2014 - Aug 2015 (1 year)
Managed dermatology claim denials and was recognized for resolving credentialing and claim rejections. Gained experience in AR processes.
Education
Degrees, certifications, and relevant coursework
KG College of Arts and Science
Bachelor of Science, Computer Science
2008 - 2011
Completed a Bachelor of Science in Computer Science. Studied various aspects of computer science during the program.
Devenga Hr Sec School
Higher Secondary Certificate, General Studies
2006 - 2008
Grade: 70%
Obtained a Higher Secondary Certificate with a 70% score. Focused on general studies during this period.
Kearthiman Metric Hr Sec School
Higher Secondary School Certificate, General Studies
2006 - 2008
Grade: 63%
Completed the Higher Secondary School Certificate with a 63% score. This period focused on foundational academic subjects.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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