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Machla MethelusMM
Open to opportunities

Machla Methelus

@machlamethelus

Administrative Assistant focused on high-volume customer service, accurate data entry, and organized event support.

United States
Message

What I'm looking for

I’m looking to bring my high-volume customer service and administrative support skills to a dynamic organization. I want responsibilities involving accurate data entry, event coordination, and clear communication—while continuing to grow professionally.

I’m a motivated administrative professional with a strong background in customer service and administrative support. I’m known for reliability, strong organizational skills, and the ability to build positive relationships in fast-paced environments.

At a senior living community, I delivered high-quality face-to-face and time-sensitive service by greeting residents professionally, managing multiple tables at once, and handling special requests under pressure. I also monitored stock levels, supported organized inventory, and followed infection control and sanitation standards.

In my current administrative role, I answer multi-line phones and respond to student inquiries, while maintaining accurate student and event data in internal systems and spreadsheets. I create and send flyers and email communications for events, and support office organization, supplies, and equipment maintenance.

With a Bachelor’s degree in Health Informatics and credentials including Microsoft Office Specialist, EMR certification, and CMAA certification, I bring both administrative structure and detail-driven workflow habits. I’m eager to contribute to a dynamic organization and keep growing professionally.

Experience

Work history, roles, and key accomplishments

DL

Server

Discovery Senior Living

Apr 2022 - Jan 2025 (2 years 9 months)

Provided professional, high-quality customer service to residents by greeting, assisting with special requests, and managing multiple tables under time pressure. Monitored and communicated inventory needs, followed sanitation and infection control standards, and maintained a clean, safe dining environment.

Education

Degrees, certifications, and relevant coursework

LS

Lake Worth Community High School

High School Diploma

Earned a high school diploma from Lake Worth Community High School in Florida.

Nova Southeastern University logoNU

Nova Southeastern University

Bachelor's Degree, Health Informatics

Completed a Bachelor's degree in Health Informatics at Nova Southeastern University in Davie, Florida.

Tech stack

Software and tools used professionally

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