Mabel Hall
@mabelhall
Industrial Engineer driving regional retail operations, P&L growth, and teams.
What I'm looking for
I am an Industrial Engineer with over 12 years leading regional operations and sales performance across multi-site, multi-format retail and consumer services portfolios. I deliver full P&L accountability, EBIT improvement, cost optimization, and sustainable revenue growth.
I have a hands-on leadership style focused on sales conversion, customer retention, operational excellence, and workforce planning across geographically dispersed teams. I have extensive experience launching new centres on time and within budget, scaling operations, and building high-performing leadership teams.
My measurable achievements include managing large portfolios, reducing operating expenses, improving inventory accuracy, and executing trade marketing and partnership strategies that increased foot traffic and conversion rates. I seek to bring operational rigor and commercial discipline to customer-centric organizations.
Experience
Work history, roles, and key accomplishments
Regional Operations Lead
Tvoffer Panamá
Jan 2022 - Dec 2024 (2 years 11 months)
Led end-to-end operational and commercial performance for a 3-centre portfolio, launched three new centres on time and within budget, and implemented commercial and trade marketing plans that improved foot traffic and conversion.
Consulting Analyst
Sicora Consulting
Jan 2021 - Dec 2022 (1 year 11 months)
Supported CEO in migrating analytics from Qualtrics to Tableau, translated corporate training materials, and designed employee engagement surveys to inform leadership action plans.
Cluster Operations Manager
Do It Center
Jan 2017 - Dec 2018 (1 year 11 months)
Managed commercial and operational performance of a 5-centre cluster (300+ employees), led a flagship centre opening, redesigned merchandising to boost category performance, and delivered weekly KPI reviews to senior management.
Centre Manager
Super Xtra
Jan 2015 - Dec 2016 (1 year 11 months)
Managed Condado del Rey centre with 181 employees, implemented cost controls reducing OPEX by 23%, cut inventory discrepancies by 25% saving ~USD 10,000, and improved productivity through optimized staffing.
Regional Director
Grupo Rey
Jan 2012 - Dec 2015 (3 years 11 months)
Directed a portfolio of 10 supermarkets and 500+ employees, managed a USD 180M annual sales budget, led three centre openings, and achieved a 9% reduction in operating expenses through financial and operational improvements.
Cluster Manager
Farmacias Arrocha
Jan 2008 - Dec 2012 (4 years 11 months)
Managed a cluster of 7 pharmacies (290+ employees), led four new centre openings, and implemented an operational model focused on task automation and KPI-driven leadership development.
Education
Degrees, certifications, and relevant coursework
Hosana University
Postgraduate Certificate, Higher Education
Postgraduate certificate in Higher Education (on hold).
Universidad Tecnológica de Panamá
Bachelor's Degree in Industrial Engineering, Industrial Engineering
Bachelor's degree in Industrial Engineering from Universidad Tecnológica de Panamá.
Universidad Latinoamericana de Ciencia y Tecnología (ULACIT)
Graduate Diploma, Logistics and Multimodal Transportation
Graduate diploma in Logistics and Multimodal Transportation from ULACIT.
International Coaching Community
Team Coach, Coaching
Completed Team Coach training with the International Coaching Community.
Leansixsigma Solutions
Lean Six Sigma Yellow Belt, Process Improvement
Completed Lean Six Sigma Yellow Belt certification.
Leansixsigma Solutions
Lean Six Sigma Green Belt, Process Improvement
Completed Lean Six Sigma Green Belt certification.
Availability
Location
Authorized to work in
Job categories
Skills
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