Lynn Gateka
@lynngateka
Bilingual customer service associate with strong organizational skills.
CanadaWhat I'm looking for
I am a dedicated professional with a background in customer service and childcare, currently pursuing a Bachelor’s degree in business communication. My experience at Zehrs as a Customer Service Associate allowed me to hone my problem-solving skills while managing daily inquiries and enhancing customer engagement. I take pride in creating a welcoming environment and ensuring customer satisfaction.
Currently, I work as a Childcare Worker at La boite a soleil, where I supervise and care for young children, implementing educational activities that foster their growth. My commitment to safety is underscored by my First Aid and CPR certification, which I utilize to ensure a secure environment for the children in my care. I am passionate about supporting diverse communities, as demonstrated through my volunteer work with Centre de Santé Communautaire, where I assisted transfer students in adapting to new educational settings.
Experience
Work history, roles, and key accomplishments
Childcare Worker
La boite a soleil
May 2023 - Present (2 years 3 months)
Supervise and care for up to 15 children aged 2–5, designing educational activities to support their growth. Maintain communication with parents and collaborate with staff to ensure a safe and inclusive environment.
Customer Service Associate
Zehrs
Jul 2020 - May 2023 (2 years 10 months)
Provided exceptional customer service by fostering a welcoming environment and managing approximately 100 daily inquiries. Assisted in promotional campaigns and customer engagement initiatives, enhancing brand reputation.
Education
Degrees, certifications, and relevant coursework
BUBrock university
Bachelor of business , Business communication
2022 -
Grade: 2nd year
Brock University, 1812 Sir Isaac Brock Way, St. Catharines, ON L2S 3A1,
Bachelor’s degree in business communication (Ongoing, Expected 2027)
• Currently pursuing a bachelor’s degree focused on developing expertise in professional
communication, organizational strategies, and media relations.
SJSaint Jean-de-brébeuf
High school
2018 - 2022
École Secondaire Saint jean-de-brébeuf, 620 River Road, Welland, ON L3B 5N4
Graduated with Honours (2022)
• Recognized for academic and athletic excellence, including Female Athlete of the Year and the
Intermediate Staff Recognition Award.
Tech stack
Software and tools used professionally
Availability
Location
CanadaAuthorized to work in
Job categories
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