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@lynngateka
Bilingual customer service associate with strong organizational skills.
CanadaI am a dedicated professional with a background in customer service and childcare, currently pursuing a Bachelor’s degree in business communication. My experience at Zehrs as a Customer Service Associate allowed me to hone my problem-solving skills while managing daily inquiries and enhancing customer engagement. I take pride in creating a welcoming environment and ensuring customer satisfaction.
Currently, I work as a Childcare Worker at La boite a soleil, where I supervise and care for young children, implementing educational activities that foster their growth. My commitment to safety is underscored by my First Aid and CPR certification, which I utilize to ensure a secure environment for the children in my care. I am passionate about supporting diverse communities, as demonstrated through my volunteer work with Centre de Santé Communautaire, where I assisted transfer students in adapting to new educational settings.
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Work history, roles, and key accomplishments
La boite a soleil
May 2023 - Present (2 years 6 months)
Supervise and care for up to 15 children aged 2–5, designing educational activities to support their growth. Maintain communication with parents and collaborate with staff to ensure a safe and inclusive environment.
Zehrs
Jul 2020 - May 2023 (2 years 10 months)
Provided exceptional customer service by fostering a welcoming environment and managing approximately 100 daily inquiries. Assisted in promotional campaigns and customer engagement initiatives, enhancing brand reputation.
Degrees, certifications, and relevant coursework
BUBachelor of business , Business communication
2022 -
Grade: 2nd year
Brock University, 1812 Sir Isaac Brock Way, St. Catharines, ON L2S 3A1,
Bachelor’s degree in business communication (Ongoing, Expected 2027)
• Currently pursuing a bachelor’s degree focused on developing expertise in professional
communication, organizational strategies, and media relations.
SJHigh school
2018 - 2022
École Secondaire Saint jean-de-brébeuf, 620 River Road, Welland, ON L3B 5N4
Graduated with Honours (2022)
• Recognized for academic and athletic excellence, including Female Athlete of the Year and the
Intermediate Staff Recognition Award.
Software and tools used professionally
CanadaYou can contact Lynn and 90k+ other talented remote workers on Himalayas.
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