Lynette Pineda
@lynettepineda
Detail-oriented loan processor with strong customer service skills.
United StatesWhat I'm looking for
I am a dedicated loan processor with extensive experience in customer service and financial management. Currently, I work at Power Finance Texas, where I provide information about personal installment loans and ensure a seamless processing experience for clients. My role involves managing inbound and outbound calls, processing payments, and maintaining high standards of communication. I pride myself on creating positive experiences for customers while handling a high volume of work.
In addition to my current position, I have served as a life insurance agent at Chamorro & Associates, where I developed strong professional relationships with clients and educated them on financial management. My background also includes experience as a tax assessor collector and an appointment coordinator, where I honed my organizational skills and attention to detail. I am fluent in both English and Spanish, which allows me to connect with a diverse clientele.
Experience
Work history, roles, and key accomplishments
Loan Processor
Power Finance Texas
Mar 2025 - Present (4 months)
Provided information about personal installment loans, processed payments, and performed data entry. Assisted with inbound and outbound calls while maintaining excellent customer service and communication skills.
Life Insurance Agent
Chamorro & Associates
May 2017 - Present (8 years 2 months)
Provided assistance and education on properly saving and managing finances, developing and maintaining strong professional relationships with clientele. Ensured trust and maintained privacy of sensitive client information.
Tax Assessor Collector
Bob Leared Interests
Nov 2024 - Present (8 months)
Provided information for taxpayers and assisted with inbound and outbound calls. Responsible for collecting tax payments, providing detailed information, and inputting data into the system.
Appointment Coordinator
Phlebotomy Experts
Sep 2023 - Present (1 year 10 months)
Provided information on phlebotomy services and assisted with inbound and outbound calls. Responsible for setting appointments and managing schedules.
Mortgage Loan Processor
Full Steam Staffing
Oct 2018 - Present (6 years 9 months)
Managed the personal production of mortgage loan disclosures to produce accurate and time-sensitive disclosure packages. Performed daily pipeline management of incoming loans, including reports and follow-ups.
Education
Degrees, certifications, and relevant coursework
Glendale Adventist Academy
High School Diploma, General Studies
Completed high school education, gaining foundational knowledge across various subjects. Developed essential academic and interpersonal skills during this period.
Pasadena City College
Associate of Science, Undergraduate Studies
Pursued undergraduate studies, focusing on core academic subjects. Acquired foundational knowledge and skills relevant to further higher education.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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