Lynae Young

Conducted over 40+ medical necessity reviews daily by insights from utilization data, payer feedback, and workflow barriers to reduce readmissions. Collaborated with cross-functional teams to implement patient-centered communication tools, contributing to a 15% reduction in unnecessary inpatient days.

Collaborates with business partners to manage digital scheduling, CRM, and EMR-lite platforms to deliver aesthetic, post-op care and IV therapy services. Increased service volume by 50% YoY by providing virtual consultation and onboarding to clients through digital patient engagement strategies.

Increased patient outcomes for 30 patients per day, by building high-trust relationships with healthcare professionals, improving adherence and patient outcomes across multiple chronic conditions in both inpatient and outpatient settings. Demonstrated strong organizational skills, ability to work independently in a multi-task environment, effective written and verbal communication skills, and abil

Demonstrated clinical expertise in high-acuity hospital environment, contributing to zero sentinel events over 3 years. Delivered critical care patients maintaining 95%+ compliance with hemodynamic monitoring protocols.

Provided telephonic case management for patients with various health conditions, reducing ER utilization by 75% through education and proactive outreach. Resolved documentation gaps and implemented audit-prep strategies, achieving 100% compliance during CMS audits.

Delivered end-of-life care for patients with advanced cardiac and hematologic diagnoses. Advised physicians and caregivers on medication titration, infusion protocols, and palliative device management.

Managed acute patient care and ensured compliance with coding and reimbursement policies to improve patient outcomes. Applied quality risk management (QRM) principles to optimize documentation accuracy.

Completed a Bachelor's Degree at the University of Cincinnati. The program provided foundational knowledge and skills relevant to healthcare and nursing.