Lymmonne Yatich
@lymmonneyatich
Experienced sales professional skilled in technical support, data analysis, and customer-focused field operations.
What I'm looking for
I am an experienced sales professional with a strong background in technical assistance, customer service, and field operations across telecom and solar sectors. I have promoted and educated retail agents on products, handled door-to-door and online activations, and managed customer relationships from lead to sale.
My roles have included supervising field agents, recruiting and training teams, recording and maintaining digital customer accounts, and resolving customer complaints to maximize satisfaction. I bring monitoring and evaluation experience alongside advanced data analysis and proficient computer skills.
I deliver results through strong communication, public speaking, and marketing capabilities, and I am comfortable using digital platforms to track territory potential and produce status reports. I am seeking opportunities where I can apply my technical assistance, sales leadership, and data analysis skills to drive customer adoption and business growth.
Experience
Work history, roles, and key accomplishments
Brand Ambassador
Safaricom
Jan 2022 - Jan 2023 (1 year)
Promoted Safaricom products and educated M-Pesa agents across retail locations, distributed marketing materials, and supported field promotions to increase agent engagement and product uptake.
Field Agent Supervisor
Sun King
Jan 2021 - Jan 2022 (1 year)
Recruited, trained and supervised field agents for solar product sales, managed customer interactions and onboarded accounts into the company's digital platform, improving field performance and customer satisfaction.
Sales Representative
Safaricom
Jan 2020 - Jan 2021 (1 year)
Conducted door-to-door and online activation for Safaricom Home Fibre in Nairobi, managed customer relationships from lead to purchase, coordinated sales efforts, and met agreed sales targets.
Education
Degrees, certifications, and relevant coursework
Adanian Labs
Diploma, Data Science
2023 -
Enrolled in a data science program at Adanian Labs focused on data science competencies and practical applications.
Regional Centre for Mapping of Resources
Certificate, Surveying
2019 - 2019
Completed a certificate program in surveying at the Regional Centre for Mapping of Resources in 2019.
Secondary School
Kenya Certificate of Secondary Education, General Secondary Education
Completed secondary education and obtained the Kenya Certificate of Secondary Education.
Availability
Location
Authorized to work in
Job categories
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