Open to opportunities

loyd madamombe

@loydmadamombe

Message

Dedicated Administrator and Customer Service Representative with six years experience.

Zimbabwe

Message

What I'm looking for

I seek a role that values communication and offers opportunities for growth.

I am a dedicated and detail-oriented Administrator and Customer Service Representative with six years of experience in providing top-notch support and delivering exceptional customer experiences. My strong communication and interpersonal skills enable me to thrive in fast-paced environments, where I prioritize tasks and maintain accuracy and attention to detail.

Throughout my career, I have managed financial transactions, non-performing loan accounts, and debt recovery processes. I have also prepared budgets and financial reports, coordinated travel and events, and assisted with recruitment and placement processes. My experience at Faithful Marketing and Susurumba Resorts has equipped me with a comprehensive understanding of customer service principles and practices, which I apply to enhance customer satisfaction and operational efficiency.

Experience

Work history, roles, and key accomplishments

Current

Administrator

Current

Susurumba Resorts & Faithful Marketing

Jan 2019 - Apr 2024 (5 years 3 months)

Dedicated Administrator with six years of experience in managing financial transactions, preparing budgets, and maintaining office operations. Skilled in coordinating travel and events, and assisting with recruitment processes while ensuring exceptional customer service.

Debt Management Budgeting MS Excel Customer Service Event Coordination Recruitment Communication Skills

Current

Administrator

Current

Susurumba Resorts & Faithful Marketing

Jan 2019 - Apr 2024 (5 years 3 months)

Dedicated Administrator with six years of experience in managing financial transactions, preparing budgets, and maintaining office operations. Skilled in coordinating events and recruitment processes while ensuring exceptional customer service.

Budgeting Customer Service Event Coordination Recruitment Debt Management Communication Skills

Finance and Administration Assistant

Zimbabwe Youth Council

Jan 2018 - Jan 2019 (11 months)

Finance and Administration Assistant with experience in preparing financial transactions, maintaining accurate records, and assisting with budgeting and financial analysis. Proven ability to reconcile accounts and improve administrative processes.

Budgeting Financial Analysis Administrative Support Compliance Communication Skills

Finance and Administration Assistant

Zimbabwe Youth Council

Jan 2018 - Jan 2019 (11 months)

Finance and Administration Assistant with experience in preparing financial transactions, maintaining accurate records, and assisting with budgeting and compliance. Proven ability to reconcile accounts and resolve discrepancies.

Budgeting Financial Reporting Compliance Administrative Support Communication Skills

Education

Degrees, certifications, and relevant coursework

Chinhoyi University of Technology

Bachelor of Science Honours Degree, Business Management & Entrepreneurship

2010 - 2015

Grade: 2.5/Degree Class B+

Completed a Bachelor of Science Honours Degree in Business Management & Entrepreneurship, focusing on various aspects of business operations and management principles.