Lupita Herrera
@lupitaherrera
Patient access supervisor and experienced photographer skilled in registration and visual storytelling.
What I'm looking for
I am a Patient Access Supervisor and photographer with experience leading registration teams in inpatient and emergency settings while maintaining high standards of patient experience and compliance.
I lead and support Patient Access Associates, collaborate with clinical staff to resolve complex registration issues, manage scheduling, payroll, and staffing, and monitor performance metrics to drive process improvements and revenue growth.
Alongside healthcare operations, I have a demonstrated background in photography and digital production — directing shoots, managing print studio workflows, performing photo editing and compositing, and creating content for social media and publications.
Experience
Work history, roles, and key accomplishments
Patient Access Supervisor
R1 RCM
Jul 2024 - Present (1 year 6 months)
Lead and support Patient Access Associates across inpatient and emergency departments, improving registration efficiency, resolving complex registration issues, and driving initiatives to increase revenue and service quality.
Patient Access Associate
R1 RCM
Feb 2023 - Jul 2024 (1 year 5 months)
Collected patient information and coordinated encounters across registration applications and clinical systems, providing compassionate responses to inquiries and facilitating smooth intake-to-discharge processes.
Digital Technician
Gerardy Photography
Aug 2022 - Oct 2022 (2 months)
Coordinated and organized school portrait sessions, performed data entry, and prepared deliverables for school administration including photo editing, composite layouts, and dye-sublimation production.
Photo Assistant
William Camargo | Tierney Gearon
Jun 2021 - Aug 2022 (1 year 2 months)
Photographed, edited, and delivered documentary images for the Voices of Orange County project, managed photo libraries, and edited large collections to maintain creative consistency and archival quality.
Print Studio Assistant
BYU Print Lab
Jan 2022 - Apr 2022 (3 months)
Managed photoprint production workflow, maintained files and organized studio space to ensure efficient operations and timely deliverables.
Photographer
BYU Humanities Communications
Jan 2018 - Dec 2021 (3 years 11 months)
Directed photography of faculty, students, and events, assisted with editorial layout for a biannual college magazine, and managed social media content to support campaigns.
Education
Degrees, certifications, and relevant coursework
Brigham Young University
Undeclared/General Studies
2017 - 2022
Activities and societies: Photographer for BYU Humanities Communications Team; Print Studio Assistant at BYU Print Lab; involvement in campus photography projects
Completed undergraduate studies with a minor in Global Women’s Studies while participating in photography and communications roles on campus.
Availability
Location
Authorized to work in
Website
lupitaobscuraphotography.comPortfolio
lupitaobscuraphotography.comJob categories
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