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Lupita Herrera

@lupitaherrera

Patient access supervisor and experienced photographer skilled in registration and visual storytelling.

United States
Message

What I'm looking for

I seek roles combining patient access operations and team leadership with opportunities to improve processes, mentor staff, and apply visual communication skills.

I am a Patient Access Supervisor and photographer with experience leading registration teams in inpatient and emergency settings while maintaining high standards of patient experience and compliance.

I lead and support Patient Access Associates, collaborate with clinical staff to resolve complex registration issues, manage scheduling, payroll, and staffing, and monitor performance metrics to drive process improvements and revenue growth.

Alongside healthcare operations, I have a demonstrated background in photography and digital production — directing shoots, managing print studio workflows, performing photo editing and compositing, and creating content for social media and publications.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Brigham Young University logoBU

Brigham Young University

Undeclared/General Studies

2017 - 2022

Activities and societies: Photographer for BYU Humanities Communications Team; Print Studio Assistant at BYU Print Lab; involvement in campus photography projects

Completed undergraduate studies with a minor in Global Women’s Studies while participating in photography and communications roles on campus.

Tech stack

Software and tools used professionally

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Lupita Herrera - Patient Access Supervisor - R1 RCM | Himalayas