Luma Galeano

Leads engagement activities across a 44-acre full-continuum campus, managing a 17-person team and implementing multicultural programs that improved department survey results while overseeing hiring, training, budgeting, and transportation coordination.

Managed the Engage Life program for memory-impaired residents, drove community growth through sales and PR collaboration, and supervised program leaders, vendors, and volunteers while maintaining departmental budgets and publishing monthly program calendars.

Created and managed programs to promote independence and well-being for residents with focus on Alzheimer’s and dementia care, including hiring, training, scheduling, and transportation coordination for activities and excursions.

Planned and delivered recreation therapy and activity programs for residents with dementia and Alzheimer’s, leading exercise, creative arts, and music therapy sessions and producing program calendars.

Led resident engagement programs, assisted in event planning and community outreach, logged resident activities for family updates, managed budgets and vendor coordination, and provided staff training and supervision.

Planned and executed events for private clients in the San Mateo area, handling logistics, vendor coordination, and client relations from 2016 to 2020.

Provided guest service as waitress/hostess aboard MSC Cruises, supporting dining and hospitality operations during sailings.

Managed administrative and sales operations, overseeing client relationships, sales processes, and operational support from 2011 to 2013.

Directed recreational and leisure programs for hotel guests, coordinating events and activities to enhance guest experience between 2005 and 2011.

Coordinated hotel events and recreation operations, managing schedules, vendor relations, and guest programming from 2004 to 2007.

Studied Hospitality & Tourism Management at Skyline College between January 2023 and December 2024.

Completed ESL coursework at San Mateo College from May 2021 to December 2022.

Attended San Mateo Adult School from January 2016 to December 2020 for adult education courses.

Earned a Bachelor of Tourism and Management between January 2007 and December 2010.

Completed Hospitality & Recreation (A&A) studies from January 2004 to December 2006.

Completed online courses on living with Alzheimer’s and responding to dementia-related behaviors.

Completed online continuing-education courses focused on dementia care, resident rights, and HIPAA.