At JK Moving Services, I manage onboarding, offboarding, account provisioning, permissions, and group management in Active Directory and Microsoft Entra ID.
I provide Tier 1 and Tier 2 support for Microsoft 365, Windows 10/11, email, authentication, networking, and endpoint management. I also troubleshoot DNS, DHCP, VPN, and device enrollment issues.
I administer enterprise mobile devices using MaaS360 and support hardware deployment, imaging, provisioning, asset tracking, and lifecycle management.
Previously, as an IT Support Technician at Synergy Insurance Agency, I administered Google Workspace and supported Windows workstations, printers, networking equipment, and software.
