Mohammed Noah
@mohammednoah
I’m a Tier II IT Support Specialist delivering secure, digital-first operations for hybrid workforces and executives.
United StatesWhat I'm looking for
I’m a Tier II IT Support Specialist with 4+ years of experience running autonomous site IT operations for an S&P 500 organization. I deliver high-touch, digital-first support by streamlining documentation and taking proactive ownership of infrastructure reliability.
As a sole site lead for a 500+ employee corporate building, I manage enterprise identity and onboarding in Azure Entra (IntraID), Exchange Admin, and on-prem Active Directory. I also lead MFA training and user lifecycle workflows, keeping hybrid and remote workforces secure while standardizing how teams get set up.
I unify endpoint management across macOS and Windows using JAMF Connect and Microsoft Intune to maintain 100% security compliance and software licensing. I optimize hardware lifecycle and inventory for 500+ workstations, run infrastructure audits for conference room technology and printers, and support executive leadership through high-volume ticket handling in Jira.
Experience
Work history, roles, and key accomplishments
IT Support Specialist II
Co-Star Group
Feb 2023 - Present (3 years 2 months)
Directed all IT operations as the sole site lead for a 500+ employee corporate site, delivering on-site and remote Tier 2 support for a nationwide hybrid workforce. Administered Azure Entra/Exchange/on-prem AD identities and managed JAMF Connect/Intune endpoints to maintain 100% security policy and software licensing compliance.
IT Support Specialist I
Co-Star Group
Sep 2021 - Feb 2023 (1 year 5 months)
Provided frontline support for a 1,000+ employee global workforce, resolving hardware, software, and connectivity issues across Windows and macOS. Maintained Active Directory group permissions and deployed 50+ laptops per quarter to support organizational scaling.
Education
Degrees, certifications, and relevant coursework
Southern Wesleyan University
Bachelor of Science, Computer Information Systems
Earned a B.S. in Computer Information Systems with a minor in Business Administration, graduating in 2021.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Interested in hiring Mohammed?
You can contact Mohammed and 90k+ other talented remote workers on Himalayas.
Message MohammedFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
