At Star Solution, Inc., I manage support operations for a plastic surgery practice, coordinate patient service and escalations, and lead recruitment and staff training. I built an Asana refund project with workflows and automation rules.
I track attendance, hours, and productivity for 40+ employees and prepare payroll reports using Deel and Clockify. I reported 100% payroll accuracy, fewer discrepancies, and a 40% productivity increase over six months after coaching and giving feedback to 40 agents.
