LA
Open to opportunities

Luis Arriaga

@luisarriaga

I'm a senior service desk analyst with working experience in 3 languages English,French and Spanish

Mexico

What I'm looking for

I would love to work on a company that let me improve and get the best out my current abilities. I'm exclusively looking for a full home office position.

I love technology and literature. I've worked remotely as a service desk analyst for multiple companies. I'm highly proficient in troubleshooting, account creation and modification through systems such as SAP and Active Directory

Experience

Work history, roles, and key accomplishments

Zensar logoZE
Current

Senior service desk analyst

Apr 2021 - Present (4 years 2 months)

I deliver first level tech support troubleshooting. I handled AWS account creation. My team and I also manage requests for system access as well as mailbox updates and modifications.

Accenture logoAC

Trilingual service desk analyst

Feb 2019 - Mar 2021 (2 years 1 month)

I provided technical support for a user base located in 3 countries. I handled access requests for hardware/software. I also handled server outages first response protocols.

Techmahindra logoTE

Service desk analyst

May 2018 - Jan 2019 (8 months)

We worked with a client with one of the biggest user base in my experience. I performed in depth troubleshooting with end users regarding web app and outages first response protocols

Compucom logoCO

Service desk analyst

Oct 2017 - May 2018 (7 months)

I worked for multiple clients during my time in Compucom. My main objective was create, modify and delete accounts as well as provide first time resolutions for tech support related issues.

Education

Degrees, certifications, and relevant coursework

Luis hasn't added their education

Don't worry, there are 90k+ talented remote workers on Himalayas

Browse remote talent

Tech stack

Software and tools used professionally

Availability

Open to opportunities

Location

Mexico

Authorized to work in

Salary expectations

2k-2k USD

Interested in hiring Luis?

You can contact Luis and 90k+ other talented remote workers on Himalayas.

Message Luis

People also viewed

View all talent

Find your dream job

Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Luis Arriaga - Senior service desk analyst - Zensar | Himalayas