Lucy Nalo
@lucynalo
Remote customer support agent handling email, chat, and WhatsApp inquiries while running a food sales business in Buea.
CameroonWhat I'm looking for
Through my freelance work as an Online Customer Assistant, I reply to customer messages and comments and assist with orders via chat.
In my food sales business in Buea, I handle customer orders, resolve complaints, and manage WhatsApp orders and deliveries.
I'm seeking remote email and chat support work. I'm available for night shifts and weekends, and I have a phone and 4G internet.
Experience
Work history, roles, and key accomplishments
Small Business Owner - Food Sales
Self Employed
Jan 2024 - Present (2 years 9 months)
Handles 20+ customer orders daily, resolves complaints, and manages WhatsApp orders and deliveries. Manages daily profit of 7,000 FCFA, 3x per week.
Freelance - Online Customer Assistant
Freelance
Jan 2023 - Present (3 years 9 months)
Replying to customer messages and comments online, assisting customers with orders via chat.
Education
Degrees, certifications, and relevant coursework
Secondary Education - Cameroon
Secondary Education, General Studies
Completed secondary education in Cameroon.
Salvation Bilingual High School
Advance Level , Management
2014 - 2015
Grade: B grade
Activities and societies: Class head
Graduated with honours in management and commerce and Finance
Availability
Location
CameroonAuthorized to work in
Salary expectations
Job categories
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