Looking for a job

Luci User

@luciuser

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I maintain accurate, secure data and technical records for high-volume operations.

United States

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What I'm looking for

I'm looking for a role where I can maintain accurate, secure data and records, support reliable operations, and contribute strong technical and administrative support in a high-volume environment.

At Lowe's Companies, I maintain internal technical databases, hardware asset records, and support-ticket information for distributed teams. I use Microsoft Excel and proprietary database systems to keep inventory documentation accurate and organized.

Previously at Lowe's, I entered service orders and contractor requests with a 99.9% information accuracy rate, verified vendor data, and streamlined digital file retrieval for field and management teams.

At Fiserv, I processed sensitive financial transaction data, maintained secure customer databases, updated complex account information, and documented customer interactions in support of compliance and privacy standards.

Experience

Work history, roles, and key accomplishments

Current

IT Support Specialist

Current

Lowe's Companies, Inc.

Mar 2022 - Present (4 years 6 months)

Maintains internal technical databases through data entry and system updates for hardware assets. Verifies information accuracy in support tickets and equipment tracking logs to ensure seamless remote operations.

Data Entry Database Management Excel Records Management Data Protection Remote Operations Information verification

Service Coordinator

Lowe's Companies, Inc.

Oct 2021 - Mar 2022 (5 months)

Entered high volumes of service orders and contractor requests into the central database with a 99.9% accuracy rate. Updated client records and project statuses in Google Sheets to facilitate administrative assistance for cross-departmental teams.

Data Entry Google Sheets Information verification Administrative Support Database Management

Customer Service Representative

Fiserv

Dec 2018 - Feb 2020 (1 year 2 months)

Processed sensitive financial transaction data with high typing speed and precision in a high-volume environment. Maintained secure customer databases while adhering to federal data protection regulations and corporate privacy standards.

Data Entry Typing Data Protection Records Management Customer Support Database Management