Lucinda Ulibarri

Provide interim leadership for total rewards operations, overseeing benefits, leave, compensation, and well-being programs for 1,675 benefits-eligible employees. Negotiated five new benefit vendor contracts generating over $100,000 in annual savings and directed open enrollment for approximately 1,300 employees.

Provided interim leadership for total rewards operations, overseeing benefits, leave, compensation, and well-being programs for 1,675 benefits-eligible employees while supervising three Benefits Specialists.

Managed approximately 50 employee relations and workplace investigation matters per month, resolving complex issues and mitigating organizational risk. Led enterprise license and credential verification processes totaling approximately 6,000 monthly checks, improving compliance from 96% to 99%.

Translated managed care, state Medicaid contract, NCQA, and transportation audit requirements into operational policies and compliance actions. Led and supported five corrective action plans, aligning cross-functional stakeholders on responsibilities, timelines, and training requirements.

Built the HR function from the ground up across four operating locations supporting approximately 300 employees in New Mexico, Arizona, Nevada, and Washington. Established onboarding, policy, and workforce processes that improved time-to-hire and strengthened compliance with state and federal employment regulations.

Directed HR and compliance operations for approximately 500 employees across Arizona and New Mexico, overseeing policy administration, payroll controls, OSHA reporting, and workers' compensation processes. Designed and standardized HR policies that reduced turnover from 20% to 15%.

Grade: 4.0

Activities and societies:

Pursued an MBA in General Business at New Mexico Highlands University.

Grade: 3.67

Activities and societies:

Earned a Bachelor of Science in Criminal Justice from Eastern New Mexico University.