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Lucia User

@luciauser3

Business analyst and consultant who tripled customer numbers for a fast-food start-up and evaluated LLMs for TELUS Digital.

Slovakia

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As a freelance Business Analyst & Consultant, I developed and implemented a marketing strategy for a start-up fast-food chain, analyzing local customer data and tripling the average number of customers. I also conducted LLM evaluation and linguistic quality assurance for TELUS Digital.

At E&C Consulting, I negotiated energy supply contracts for corporate clients, including Whirlpool and IKEA, and turned supplier comparisons into actionable recommendations. Earlier, at Deloitte Advisory, I analyzed ESG and financial data and developed feasibility studies for energy and infrastructure projects.

Experience

Work history, roles, and key accomplishments

Freelance Business Analyst & Consultant

Self Employed

Jul 2024 - Sep 2026 (2 years 2 months)

Managed business development, marketing strategy, e-commerce operations, AI annotation, and academic copywriting for various clients. Developed marketing strategies and built e-commerce stores, achieving significant customer growth.

Business Development Supplier Coordination Marketing Strategy Ecommerce SEO Copywriting AI Annotation LLM Evaluation Machine Translation Post Editing Linguistic Quality Assurance Copywriting Translation Localization

Energy Procurement Specialist

E&C Consulting

Mar 2023 - Jun 2024 (1 year 3 months)

Managed evaluation and end-to-end negotiation of high-value energy supply contracts for major corporate clients. Analyzed pricing mechanisms and contractual risks to secure favorable terms and advised on market timing.

Contract Negotiation Supplier Management Data Analysis Risk Mitigation Market Analysis Commercial Comparison Executive Advisory

Consultant – Energy, Resources & Industrials

Deloitte Advisory

Jul 2021 - Nov 2022 (1 year 4 months)

Delivered ESG and financial reporting for major energy companies and developed feasibility studies for large-scale projects. Performed multi-criteria decision analysis for a multi-million dollar reclamation project.

ESG Reporting Financial Reporting Data Analysis feasibility studies Multi Criteria Analysis Client Management

Sustainability Consultant

Schneider Electric

Feb 2021 - Apr 2021 (2 months)

Analyzed EU energy legislation and regulatory developments, producing weekly briefings for corporate clients. Formulated recommendations for a major car manufacturer to reduce carbon emissions.

Legislative Analysis Regulatory Compliance Decarbonization Reporting Briefings

Policy Analyst

Enviral, a. s.

Sep 2020 - Jan 2021 (4 months)

Conducted policy and market trend analysis across 6 CEE countries and authored a 60-page report on the Green Deal's impact on the biofuels market.

Policy Analysis Market Analysis Data Analysis Report Writing EU Green Deal Biofuels

Founder & President

BETA Slovakia

May 2019 - Jan 2021 (1 year 8 months)

Secured a €10,000 grant and owned project end-to-end, coordinating a remote team of 20+ volunteers. Planned and executed an international conference for 60 participants.

Project Management Budgeting Team Coordination Event Planning Stakeholder Communication

Governmental & E.U. Affairs Analyst

U.S. Steel Košice

Jun 2020 - Sep 2020 (3 months)

Advocated for safeguard measures and CBAM with Slovak and EU authorities, managing stakeholder relationships. Prepared position papers and analytical documents supporting negotiations for millions in state aid.

Stakeholder Management Policy Analysis Position Papers Executive Presentation Advocacy

Team Leader, Incoming Global Talent Programme

AIESEC Strathclyde

Jan 2019 - Mar 2020 (1 year 2 months)

Led B2B outreach and negotiations with prospective corporate partners, managing communication and driving partnerships. Organized partner data in HubSpot CRM and successfully closed a new corporate partnership.

B2B Outreach Negotiation CRM Management Data organization Partnership Development