At GoHealth Slovakia, I analyze workforce and operational data to support forecasting and workforce planning across multiple sales channels. I use Excel, IEX, and internal reporting tools to turn raw data into structured insights.
I develop and maintain KPI reports and Power BI visualizations covering productivity, sales performance, attendance, and other operational metrics. I also perform variance, trend, and anomaly analysis to identify performance deviations and operational inefficiencies.
At Proteinworld s.r.o., I managed end-to-end online store operations, including product, pricing, order processing, and stock management. I coordinated reordering across suppliers for a range of products using SAP MM.
I also handled returns, complaints, and invoicing processes, and created and scheduled social media content to support the online presence and engagement.

