LB
Open to opportunities

Lucia Bendová

@luciabendov

Multilingual content analyst with expertise in AI and customer service.

Slovakia
Message

What I'm looking for

I seek a dynamic role that fosters growth, creativity, and collaboration in a supportive environment.

I am a dedicated professional with a diverse background in content analysis and customer service, currently working as a freelancer on various AI projects. My experience includes collaborating with AI assistants like Chat GPT and Gemini, where I focus on content writing, editing, and analytics across English, Slovak, and Czech languages. This role has honed my skills in translation and transcription, allowing me to deliver high-quality content tailored to specific audiences.

Previously, I held positions as a Travel Consultant and Manager in the hospitality sector, where I developed strong client relations and office management skills. My ability to multitask and prioritize effectively has been crucial in managing teams and ensuring customer satisfaction. I am passionate about leveraging my organizational skills and attention to detail to contribute positively to any team I join.

Experience

Work history, roles, and key accomplishments

TF

Content Analyst

Tech Firefly

Jun 2022 - Jun 2025 (3 years)

Worked as a Content Analyst for Google, reviewing content and ensuring adherence to Google's guidelines. Responsibilities included reviewing Google ads, videos, and other content in English, Slovak, and Czech.

SA

Travel Consultant

SATUR

Jan 2021 - Feb 2022 (1 year 1 month)

Managed travel arrangements and provided consultation services to clients. Assisted customers with booking flights, accommodations, and tours.

Education

Degrees, certifications, and relevant coursework

MU

Maynooth University

Certificate, Psychology

Completed a certificate program in psychology. This program provided foundational knowledge in psychological principles and research methods.

EB

Economic University Bratislava

BTEC Diploma, Business

Obtained a BTEC Business Diploma, focusing on key business principles and practices. This included studies in economics and business management.

KS

Kosicka Unversita Solvakian

Bachelor of Arts, Contemporary & Fine Art

Pursued a Bachelor of Arts in Contemporary & Fine Art. This program developed skills in artistic expression and critical analysis of art.

GH

Gymnazium Pavla Horova

A-Levels, General Studies

Completed A-Levels at Gymnazium Pavla Horova. This foundational education prepared for higher academic pursuits.

Tech stack

Software and tools used professionally

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Lucia Bendová - AI Trainer and Developer - SIGMA AI and OUTLIER AI | Himalayas