Lucia Bendová
@luciabendov
Multilingual content analyst with expertise in AI and customer service.
SlovakiaWhat I'm looking for
I am a dedicated professional with a diverse background in content analysis and customer service, currently working as a freelancer on various AI projects. My experience includes collaborating with AI assistants like Chat GPT and Gemini, where I focus on content writing, editing, and analytics across English, Slovak, and Czech languages. This role has honed my skills in translation and transcription, allowing me to deliver high-quality content tailored to specific audiences.
Previously, I held positions as a Travel Consultant and Manager in the hospitality sector, where I developed strong client relations and office management skills. My ability to multitask and prioritize effectively has been crucial in managing teams and ensuring customer satisfaction. I am passionate about leveraging my organizational skills and attention to detail to contribute positively to any team I join.
Experience
Work history, roles, and key accomplishments
AI Trainer and Developer
SIGMA AI and OUTLIER AI
Jan 2023 - Present (2 years 7 months)
Working on various projects with AI assistants like Chat GPT and Gemini, including content writing, analytics, and editing. Responsible for translations, transcriptions, and editing in English, Slovak, and Czech.
Content Analyst
Tech Firefly
Jun 2022 - Jun 2025 (3 years)
Worked as a Content Analyst for Google, reviewing content and ensuring adherence to Google's guidelines. Responsibilities included reviewing Google ads, videos, and other content in English, Slovak, and Czech.
Travel Consultant
SATUR
Jan 2021 - Feb 2022 (1 year 1 month)
Managed travel arrangements and provided consultation services to clients. Assisted customers with booking flights, accommodations, and tours.
Manager
Palmento
Aug 2017 - Sep 2021 (4 years 1 month)
Oversaw daily operations, managed staff, and ensured customer satisfaction. Responsible for inventory management and financial reporting.
Manager
Market Lane Cafe LTD
Jun 2011 - Jul 2017 (6 years 1 month)
Managed cafe operations, including staff supervision, customer service, and inventory. Implemented strategies to improve efficiency and customer experience.
Education
Degrees, certifications, and relevant coursework
Maynooth University
Certificate, Psychology
Completed a certificate program in psychology. This program provided foundational knowledge in psychological principles and research methods.
Economic University Bratislava
BTEC Diploma, Business
Obtained a BTEC Business Diploma, focusing on key business principles and practices. This included studies in economics and business management.
Kosicka Unversita Solvakian
Bachelor of Arts, Contemporary & Fine Art
Pursued a Bachelor of Arts in Contemporary & Fine Art. This program developed skills in artistic expression and critical analysis of art.
Gymnazium Pavla Horova
A-Levels, General Studies
Completed A-Levels at Gymnazium Pavla Horova. This foundational education prepared for higher academic pursuits.
Tech stack
Software and tools used professionally
Availability
Location
SlovakiaAuthorized to work in
Job categories
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