Lucia User

Provided food and beverage services in a hotel environment, ensuring guest satisfaction and efficient service.

Digital content end to end for SMEs and start-ups — diagnosis, strategy, design, Meta Ads and LinkedIn Ads campaigns, and performance reporting. Tools: Canva, Adobe Illustrator, Adobe Photoshop, Affinity, and WordPress.

Pilates Reformer instructor, leading group classes of up to 8 students. Responsible for designing and planning each session, adapting exercises and progressions to meet the individual needs and levels of each student within the group. Managed class bookings and rescheduling through the studio's web platform, and created content for the studio's social media channels directly from the classes.

Marketing coordination and client communications for IEB Translation Services, managing email marketing campaigns, social media scheduling, CRM, and quality control across all marketing output. Acted as the main point of contact for both current and potential clients, and coordinated directly with the content design team. Participated in bilingual client meetings in English and Spanish, and repres

Business Office Manager at Picasso Bites, a Spanish food producer and distributor based in Australia. Reporting directly to the owner and managing a team of five, the role covered the full scope of business operations — stock control, supplier management, payment approvals, bank account management, import coordination, production planning, client relations, staff management, payroll, and CRM. Prim

Pilates instructor at Pilates Centre WA, East Fremantle, leading group classes of approximately 10 students across Reformer at beginner and intermediate levels, and Dance & Stretch sessions. Responsible for planning and structuring each class, adapting content and progressions to the level and needs of each group.

Casual hospitality staff with Pinnacle People, working across Australia at weddings, corporate events, business launches, and major racing events including the Melbourne Cup. Roles spanned hostess, waitress, and bartender — silver service, wine service, and canape trays. High standards, fast pace, and no two events alike.

Table service in a live music restaurant — think busy dinner service crossed with a small concert, where guests eat, drink, and often end up dancing between the tables. Took orders, coordinated with kitchen and bar, handled payments, and kept everything running smoothly while the floor was constantly moving. The kind of place where you learn to read the room fast and roll with whatever the night t

Seasonal sales representative for Elly's Gourmet, a local gourmet food brand based in Hobart, Tasmania. Every weekend I set up and managed a stand at local markets and food fairs, handling everything from the physical setup to sales, customer service, and end-of-day cash management. A hands-on role that combined people skills with commercial awareness in a lively, fast-paced market environment.

At Frogmore Creek I wore a few hats — part event coordinator, part bartender, part waitress, depending on what the day needed. Before each event I'd work alongside the Event Manager to plan the venue layout, positioning tables, bars, and food stands, and coordinating food delivery timing with the head chef and the rest of the service team. Once doors opened, I'd shift into full hospitality mode —

Managed full venue operations including floor, bar, cashier, stock, shift management, and event logistics, and created cocktails and promotional materials.

Assistant Manager at Northerlies Beach Bar & Grill, a beachfront venue in Airlie Beach with capacity for 800+ guests. Covered the full operation — floor, bar, cashier, opening and closing, stock and purchases, shift management, and end-of-night balances. Created cocktails for the bar menu, coordinated logistics for events including weddings and large celebrations, and designed all venue posters an

Mat Pilates instructor at Principle Movements, Australia, leading group classes of 5 to 10 students across three formats — beginner Mat Pilates, intermediate Mat Pilates, and Stretch & Mobility. Responsible for planning and structuring each session, adapting the content and pace to the level and needs of each group.

Provided virtual administrative support to the company.

Provided bartending services at the venue.

Provided food and beverage services on a cruise vessel.

Managed web content for the company's online presence.

Provided customer service support at the university.

Managed projects at the university.

Taught IT skills to elderly students.

Performed administrative duties for the organization.

Coordinated events for the organization.

Managed operations at INCLUSER.

Managed events at the university.

Teacher for "Labor market insertion for people with intellectual disabilities"

Managed projects for the entertainment company.

Managed projects for the NGO.

Provided administrative support at the university secretariat.

Planned projects at the university.

Managed community engagement for the NGO.

Amartya Sen 2013 Edition "For an economy with a human face"
University of Buenos Aires

Pursued a teaching degree in Administration Sciences for secondary and higher education.