CORE COMPETENCIES
Digital Marketing | Content Marketing | Branding | Social Media | Copywriting | SEO/SEM | Google Ads | Email Marketing | CRM | Digital Analytics
PROFESSIONAL EXPERIENCE
MEDITERRANEAN SWELL SL | Retail & Customer Service Associate
Barcelona | Aug 2026 – Present
• Customer service, bookings, inventory, POS, payments, and daily operations across retail, coworking, and water sports activities.
ESCUELA NÁUTICA NEPTUNO | Marketing & Operations Manager
Barcelona | Nov 2025 – Aug 2026
• Managed digital marketing, social media, web content, Google Ads, and branding initiatives.
• Planned and coordinated events, brand experiences, and strategic collaborations.
• Developed new sales and booking channels through Airbnb and Viator.
• Managed customers, bookings, and sales of nautical courses and services.
TELUS INTERNATIONAL | Content Moderator – ESLA Market
Barcelona | Jan 2022 – May 2025
• Supervised 1,000+ digital content pieces daily, increasing quality from 87% to 95% and improving response times by 20%.
AVIDAN PROPERTIES S.L. | Web Content Manager
Barcelona | Mar 2023 – Nov 2023
• Developed web and social media content strategies, increasing organic traffic by 35%+ in six months.
• Optimized SEO/UX, increasing average session duration by 25%+ and reducing bounce rate by 18%.
• Coordinated design, marketing, and development teams to ensure brand consistency.
INOVA GEOPHYSICAL | Marketing Consultant
Houston, USA | Feb 2020 – Oct 2021
• Developed marketing, branding, and content strategies for international markets.
• Coordinated 4+ international trade shows and events, generating 100+ high-value leads.
• Managed LinkedIn and email campaigns, increasing qualified leads by 40%+.
BLACK CAT PRODUCTION | Production Coordinator
Caracas, Venezuela | Jan 2019 – Dec 2019
• Coordinated 10+ audiovisual projects end-to-end, meeting deadlines and reducing costs by 12%.
CITRHO JEWELRY & FASHION | Brand Manager
Caracas, Venezuela | Jan 2018 – Nov 2018
• Managed branding and digital campaigns, increasing social engagement by 50% and doubling brand mentions in three months.
EDUCATION
Bachelor’s Degree in Social Communication | Universidad Central de Venezuela | 2015–2020
TOOLS
Google Analytics | Google Ads | WordPress | HubSpot | Salesforce | Mailchimp | ActiveCampaign | Adobe Creative Cloud | Canva | CapCut | Microsoft Office | Excel
LANGUAGES
Spanish: Native | English: C2+
