Looking for a job

Lucas User

@lucasuser21

Smartphone maintenance technician at an Authorized Samsung Service Center who diagnosed and repaired phones and tested each repair.

Brazil

Message

What I'm looking for

I'm seeking a role in Technical Support, Help Desk, or an entry-level IT position where I can apply my hands-on experience in hardware diagnostics and repair, troubleshooting, customer service, and programming fundamentals.

At an Authorized Samsung Service Center, I diagnosed and repaired smartphones, resolving issues with screens, batteries, and internal components. I tested each repair to check that devices met service standards before returning them to customers.

As a freelance programmer, I developed independent projects in C++ and Java, applying structured programming and systematic debugging. I also used AI tools for learning, code analysis, and debugging.

At AEIG — Auto Insurance Store, I explained coverage options to potential customers, followed up with leads, and supported the sales process with organized records and administrative tasks.

Experience

Work history, roles, and key accomplishments

Smartphone Maintenance Technician

Authorized Samsung Service Center

Diagnosed and repaired smartphones, resolving issues across screens, batteries, and internal components. Performed functional and quality-control tests after every repair to ensure devices met service standards before return to customers.

Hardware Diagnostics Repair mobile phone maintenance Component Replacement Functional Testing Quality Control Customer Service Technical Communication

Customer Acquisition Representative

AEIG — Auto Insurance Store

Approached and engaged potential customers to promote auto insurance plans and generate new leads. Explained coverage options and policy details clearly, helping customers choose the plan that best fit their needs.

Customer Service Sales Lead Generation Communication Skills Administrative Tasks

Freelance Programmer

Independent Projects

Designed and developed independent software projects using C++ and Java. Applied structured programming principles, code organization, and systematic debugging to deliver functional solutions.

C++Java Structured Programming Debugging Code Organization AI assisted Development