Lubna Abdallah

I am a strategic healthcare operations manager with deep experience optimizing patient journeys, clinic workflows, and financial sustainability. I lead digital transformation initiatives including telehealth, patient engagement tools, and workflow automation.

At Dasman Dental Center I implemented recall systems, digital documentation, KPIs and SOPs that raised treatment acceptance to 59% and reduced missed appointments by 24%. I also launched patient reactivation initiatives contributing 22.2% of total revenue.

As Co‑Founder and COO of a digital health startup, I shaped business strategy and operational execution for online booking, video consultations, e‑pharmacy, and e‑lab services, and led financial planning and platform optimization.

I hold an MBA and a pharmacy degree, am pursuing CMPE certification, and combine data‑driven decision making with cross‑functional leadership to deliver measurable improvements in patient retention, efficiency, and profitability.