LILovina Idaudu
@lovinaidaudu
Dedicated customer service professional with teaching experience.
NigeriaWhat I'm looking for
I am a motivated individual with a strong background in customer service and education. My experience at DSTV has equipped me with the skills to effectively respond to customer inquiries, resolve complaints, and provide essential product information. I take pride in assisting customers with technical issues, ensuring they receive the best possible service.
Prior to my role at DSTV, I worked as a teacher at Winner Group of School in Benin City. This experience honed my ability to communicate effectively and work collaboratively in a team environment. I am passionate about contributing positively to any organization I am part of, utilizing my skills to enhance the company's image and satisfy clients.
Experience
Work history, roles, and key accomplishments
Customer Care Service
DSTV
May 2024 - Nov 2024 (6 months)
Responded to customer inquiries and resolved complaints efficiently. Provided product information and assisted with service activation and technical issues related to DSTV decoders and dishes.
Teacher
Winner Group of School
Jan 2019 - Dec 2020 (1 year 11 months)
Taught students at Winner Group of School, contributing to their educational development. Managed classroom activities and supported student learning.
Education
Degrees, certifications, and relevant coursework
Anglican Girls Grammar School Benin City
West African Senior School Certificate, General Studies
Completed secondary education and obtained the West African Examination Council (WAEC) certificate. Developed foundational academic skills across various subjects.
Unknown Primary School
First School Leaving Certificate, Primary Education
Obtained the First School Leaving Certificate. Acquired fundamental literacy and numeracy skills during primary education.
UBUniversity of Benin
Bachelor of Social Science, Social Science
Grade: Second Class Upper
Completed a Bachelor of Social Science degree, achieving a Second Class Upper classification. Gained comprehensive knowledge in social science disciplines.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
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