Lou Myrtaj
@loumyrtaj
Customer service professional delivering phone support and accurate data entry with calm problem-solving.
What I'm looking for
I’m a motivated customer service professional with experience in phone support and data entry, focused on handling high call volumes while maintaining accurate records. In my Customer Service Representative role at Intranational House of Philadelphia, I answered inbound calls, resolved customer complaints efficiently, and entered customer data accurately in company systems.
At Saint Josephs University, I enter and update large volumes of data with high accuracy, review records for errors, and correct inconsistencies while maintaining confidentiality of sensitive information. I also assist with administrative tasks, manage incoming and outgoing calls, and arrange meetings and appointments, bringing strong communication, time management, and conflict resolution to every interaction.
Experience
Work history, roles, and key accomplishments
Front Desk Coordinator
Saint Josephs University
May 2022 - Present (4 years 1 month)
Entered and updated large volumes of data with high accuracy, reviewing records to correct errors and inconsistencies while maintaining confidentiality of sensitive information. Managed incoming and outgoing calls and assisted with administrative tasks, scheduling meetings and appointments.
Customer Service Representative
Intranational House of Philadelphia
Sep 2021 - Apr 2023 (1 year 7 months)
Answered inbound customer calls and resolved inquiries and issues while maintaining a professional tone during high call volumes. Entered customer data and updated records accurately in company systems, escalating complex complaints as needed.
Education
Degrees, certifications, and relevant coursework
York College - CUNY
Bachelor of Arts
Earned a Bachelor of Arts from York College (CUNY).
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring Lou?
You can contact Lou and 90k+ other talented remote workers on Himalayas.
Message LouFind your dream job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
