LULouisa User
@louisauser
Configuration Analyst with expertise in data analysis and troubleshooting.
United StatesWhat I'm looking for
I am a dedicated Configuration Analyst at TMHCC, where I have honed my skills in configuring products and debugging business rules. My role involves translating business requirements into effective system solutions, ensuring that our applications meet user needs. With a strong foundation in data analysis, I support escalations from the Helpdesk, providing in-depth troubleshooting and forensics on TMHCC applications.
Previously, I served as a Data Analyst II at Centene Corporation, where I interpreted and analyzed data from various sources. I developed and maintained complex SQL scripts and reports, utilizing tools like Microsoft Excel and PowerBI to assess business impacts and trends. My experience also includes managing accounts payable at Pan-Asia, where I built vendor relationships and contributed to marketing strategies.
Experience
Work history, roles, and key accomplishments
THConfiguration Analyst
Tokio Marine HCC
Jan 2022 - Present (3 years 7 months)
Configured new and existing products on current TMHCC applications. Authored and debugged business rules using a rules engine (BRMS), and supported higher escalations from Helpdesk requiring deeper forensics and troubleshooting of TMHCC applications.
Data Analyst II
Centene Corporation
Nov 2021 - Jan 2022 (2 months)
Interpreted and analyzed data from multiple sources, identifying and assessing the business impact of trends. Developed, executed, maintained, and troubleshot complex scripts and reports using SQL, Microsoft Excel, and PowerBI.
Data Analyst
Centene Corporation
Aug 2020 - Nov 2021 (1 year 3 months)
Interpreted and analyzed data from multiple sources, identifying and assessing the business impact of trends. Developed, executed, maintained, and troubleshot complex scripts and reports using SQL, Microsoft Excel, and PowerBI.
Accounts Payable Manager
Pan-Asia Missouri
May 2018 - Mar 2020 (1 year 10 months)
Managed inventory, determined pricing, and contributed to marketing efforts. Obtained niche product information, maintained healthy vendor relations, and completed sales orders, receipts, and credit memo requests.
Client Success Account Manager II
DataServ
Oct 2015 - Apr 2016 (6 months)
Built client relationships and provided technical account management for enterprise-level AP, AR, and HR software. Engaged in continuous software testing throughout agile development cycles.
Education
Degrees, certifications, and relevant coursework
Maryville University of Saint Louis
Master of Science - MS, Data Science
2019 - 2021
Completed a Master of Science degree in Data Science. The program focused on advanced data analysis techniques and methodologies.
University of Missouri-Saint Louis
Bachelor of Science - BS, Physics, Mathematics
2013 - 2015
Obtained a Bachelor of Science degree with a dual focus on Physics and Mathematics. This foundational education provided strong analytical and problem-solving skills.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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