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louie alfaro

@louiealfaro

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Highly skilled QA Specialist in gaming with 17+ years of experience

Philippines

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What I'm looking for

Seeking a new challenge in the gaming and software industry where I can apply my knowledge and make a significant impact

I'm a seasoned QA professional with a proven track record of managing QA teams, creating effective test cases, and ensuring high-quality test results. My expertise in various testing methodologies and tools has been honed through my years of experience in the gaming industry.

I've worked with top gaming companies, including Gumi Asia and Gravity Game Hub, where I managed junior testers, coordinated performance testing, and ensured QA issue prioritization and resolution facilitation. My proficiency in Jira, Confluence, Mantis, and manual testing has led me to excel in my field.

I'm now seeking a new challenge in the gaming and software industry where I can apply my knowledge and make a significant impact.

Experience

Work history, roles, and key accomplishments

Senior QA Specialist

Gravity Game Hub, PTE., LTD.

Sep 2022 - Jan 2025 (2 years 4 months)

Spearheaded a team to successfully launch their 1st mobile game app (Ragnarok Arena).
Collaborated with cross-functional teams from Singapore, Korea, and China development teams to ensure a seamless workflow.
Created and implemented test cases for Ragnarok Arena and Ragnarok Online, utilizing tools like Google Sheets, Excel, and Redmine.

QA Testing Mantis Redmine Testing Regression Testing Agile Methodologies Communication

Senior Quality Assurance Tester

Gumi Asia Pte. LTD.

Sep 2018 - Sep 2022 (4 years)

Managed junior QA testers, coordinated performance testing, and created test cases using Jira and Confluence for projects like War of the Visions: Final Fantasy and Final Fantasy Brave Exvius.

Team Management Jira Confluence Performance Testing Regression Testing Communication Agile Methodologies Testing

Quality Assurance Tester

Gumi Asia Pte. LTD.

Feb 2014 - Sep 2018 (4 years 7 months)

Created and implemented comprehensive test cases for various MMORPGs, ensuring effective bug tracking and QA issue resolution. Acted as the primary point of contact for QA issues.

Jira Confluence Team Leadership QA Communication Performance Testing Regression Testing MMORPGs

Game Manager

Play Web Games

Sep 2011 - Feb 2014 (2 years 5 months)

Oversaw project timelines, managed resources, and coordinated with game developers to ensure successful execution of patches and events. Enhanced testing processes and developed tracking systems.

Project Management Resource Management Game Development Testing Event Management Communication

Senior Game Moderator

Level Up! Games Inc.

Sep 2009 - Sep 2011 (2 years)

Conducted in-app purchase testing, created marketing kits, and managed game demo activities. Responsible for creating test plans and ensuring the quality of QA reports.

Marketing Manager Test Planning QA Event Management Communication Customer Support