Looking for a job

Lori Matthews

@lorim

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I lead multi-store retail operations, improving sales, inventory, staffing, and financial accuracy.

United States

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What I'm looking for

I'm looking to lead retail or restaurant operations where I can improve store performance, develop teams, strengthen inventory and financial controls, and deliver excellent customer service.

I've led retail and restaurant operations across Family Dollar, DBC/EBC, White City Store, and Clock Restaurant, focusing on sales, inventory, staffing, customer service, and financial control.

At Family Dollar, I reduced labor costs by 10%, cut out-of-stock incidents by 17%, eliminated cash variances, and helped increase average transaction size by 15% during holiday seasons.

I've managed two retail locations, built staff schedules around sales trends, mentored shift leads into assistant manager roles, and supported profitable store growth as an owner-operator.

Experience

Work history, roles, and key accomplishments

Current

Store Manager

Current

Family Dollar

Apr 2025 - Present (1 year 5 months)

Orchestrated weekly staff schedules, reduced labor costs by 10%, and eliminated cash variances. Managed vendor relations, reducing out-of-stock incidents by 17%, and mentored three shift leads for promotion.

Staff Scheduling Labor Cost Management Cash Handling Financial Auditing Vendor Management Inventory Control Mentorship Payroll Processing Seasonal Merchandising

Multi-Store Manager

DBC/EBC

Oct 2019 - Feb 2025 (5 years 4 months)

Managed operations for two retail locations, overseeing bookkeeping, financial deposits, and inventory control. Directed recruitment, scheduling, and performance management.

Multi‑store Operations Bookkeeping Financial Deposits Inventory Control Recruitment Scheduling Performance Management Customer Satisfaction

Owner Operator

White City Store

Nov 1999 - Jul 2012 (12 years 8 months)

Spearheaded the transition and growth of the establishment into a profitable and high-performing convenience store and deli.

Business Operations Profitability Management Retail Store Management Deli Operations

Restaurant Manager

Clock Restaurant

Jan 1997 - Oct 1999 (2 years 9 months)

Oversaw all business operations, enhancing customer satisfaction and driving profitability through precise inventory management and efficient staff scheduling.

Restaurant Operations Inventory Management Staff Scheduling Customer Satisfaction Profitability