Lori Barnes
@loribarnes
Experienced pharmacy instructor and trainer focused on adult education and patient-centered care.
What I'm looking for
I am an experienced pharmacy instructor and trainer with a background in adult education, pharmacy operations, and healthcare administration. Over decades at CVS Pharmacy I have developed curriculum, designed teaching materials, and prepared students for national certification while managing classes and tracking progress.
I balance frontline pharmacy responsibilities—inventory regulation, client engagement, Medicare support, flu clinic coordination—with training and employee development, including hiring, performance reviews, and audits. I also support behavioral-health triage and crisis guidance through SMILE administration and participate in Toastmasters to strengthen communication and leadership.
I hold a Master of Science in Psychology and a Bachelor of Arts in History, am PTCB certified, and consistently prioritize clear communication, problem resolution, and a learner-centered approach to improve outcomes for students and patients.
Experience
Work history, roles, and key accomplishments
Instructor
CVS Pharmacy
Sep 2007 - Present (18 years 6 months)
Design and deliver adult-education curriculum for Pharmacy Technician, Medical Terminology, and Medical Math; organize and manage programs of up to two classes of 20 students and prepare candidates for the national certification exam.
Pharmacy Technician Trainer
CVS Pharmacy
Nov 1988 - Present (37 years 4 months)
Managed pharmacy operations including inventory regulation, flu-shot coordination, Medicare support, hiring and employee development, and conducted audits and performance reviews to ensure compliance and service quality.
SMILE Administrator
CVS Pharmacy
Monitor social media for behavioral-health emergencies, provide immediate guidance to individuals in crisis, lead discussions, and maintain privacy and respectful communication.
Conducted claims research, special projects, grievance and prior authorization research to resolve member issues and support claims operations for a remote healthcare team.
Education
Degrees, certifications, and relevant coursework
University of Phoenix
Master of Science, Psychology
2013 - 2015
Completed a Master of Science in Psychology, focusing on advanced topics in psychology and applied practice.
Virginia Commonwealth University
Bachelor of Arts, History
1991 - 2000
Completed a Bachelor of Arts in History, covering historical research, analysis, and communication skills.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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