At Walgreens, I handle pharmacy operations, from processing prescriptions and resolving insurance payment issues to managing medication and supply inventory. I also support patient adherence calls and maintain pharmacy compliance.
As Pharmacy Operations Manager, I hire, train, and schedule technicians, delegate workflow, and assist with complex pharmacy processes. I was promoted to the role and maintain my pharmacy certifications and license.
At Ozarks Technical Community College, I develop curriculum based on the PTCB Edition 7 Textbook and Workbook and instruct students preparing to pass the PTCE. I guide students on Missouri pharmacy licensing and use Canvas, TopHat, and Zoom to host sessions and manage coursework.
