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Long User

@longuser

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Legal and administrative translator and visa specialist delivering accurate, client-focused document solutions.

Vietnam

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What I'm looking for

I seek a role leveraging my visa processing and legal translation expertise, in a collaborative company valuing accuracy, client service, and growth.

I am a legal and administrative translator and operations supporter with hands-on experience in visa processing, document drafting, and high-accuracy record management. I have delivered professional translations for legal and judicial documents and managed full-cycle visa applications for U.S. and Canada markets.

My background includes supporting family-owned business operations with bookkeeping, cash-flow management, inventory tracking, and direct customer engagement, demonstrating adaptability and strong problem-solving in real-world settings.

I also coordinated cultural tours and supported HR and content activities, bringing strong communication skills, teamwork, and an ability to learn quickly to deliver tangible results and maintain strict confidentiality.

Experience

Work history, roles, and key accomplishments

Current

Operations Supporter

Current

Family-Owned Business

Jan 2025 - Present (1 year 2 months)

Manage daily business operations, ensuring seamless customer service and operational efficiency; maintain accurate bookkeeping, cash flow management, and periodic inventory tracking while resolving on-site customer issues.

Operations Management Bookkeeping Customer Service Cash Flow Management Problem Solving Communication

Freelance Travel Coordinator

Saigon On Motorbike

Jan 2024 - Dec 2024 (11 months)

Coordinated and led cultural experience tours for international tourists, managing schedules, adapting itineraries in real time, and ensuring safety and high service standards while communicating local history and lifestyle.

Customer Service itinerary planning Crisis Management Communication Cultural Interpretation Teamwork English

Visa Processing Specialist

LD Travel Service Trading Co. Ltd

Jan 2022 - Dec 2024 (2 years 11 months)

Managed full-cycle visa application processes for U.S. and Canada markets, handling data verification, form completion, and stakeholder coordination to ensure timely results and compliance with immigration regulations.

Visa Processing Data Verification Immigration Compliance document preparation Case Management Communication

HR & Content Writer Intern

Phuong Nam Education

Jan 2018 - Dec 2022 (4 years 11 months)

Supported HR administrative tasks including job posting, candidate screening, and interview coordination; translated educational materials and produced professional content for company information systems.

HR & Administration Interview Coordination Content Writing Translation MS Office Documentation Communication

Education

Degrees, certifications, and relevant coursework

Phuong Nam Education

Internship, Human Resources / Content Writing

2021 -

Activities and societies: Translated educational materials and developed content for company information systems; supported HR administrative tasks.

Undertook HR and content writing internship duties including job posting, candidate screening, interview coordination, and translation of educational materials.

University of Foreign Language and Information Technology - HCM City

Bachelor, International Relations

2018 - 2022

Activities and societies: Provided translations and consultations on immigration and travel procedures; supported visa-related documentation.

Completed a Bachelor in International Relations with coursework related to immigration, visa procedures, and translation supporting cross-border communications.