MK
Open to opportunities

Mary Kungu

@marykungu

Customer-focused administrative professional with expertise in financial operations.

Kenya

What I'm looking for

I am looking for a role that values customer satisfaction and offers opportunities for professional growth in a dynamic environment.

I am a dedicated administrative professional with a strong focus on customer service operations and financial management. My expertise lies in optimizing business processes, enhancing efficiency, and ensuring compliance in both financial and service-oriented environments. I have a proven track record of streamlining operations through the use of CRM systems and digital tools, which has significantly improved customer satisfaction and organizational success.

Throughout my career, I have successfully reduced overdue accounts by 80% and contributed to a 78% increase in product sales through data-driven insights and strategic debt recovery efforts. My experience spans various roles, including Commercial Analyst and Accountant, where I have honed my skills in financial analysis, budgeting, and stakeholder management. I am passionate about leveraging technology to drive operational efficiency and am committed to delivering exceptional results in every project I undertake.

Experience

Work history, roles, and key accomplishments

SL
Current

Commercial Analyst

Savannah Informatics Limited

Apr 2022 - Present (3 years 2 months)

As a Commercial Analyst, I reduced overdue accounts by 80% through strategic debt recovery, processed customer payments ensuring compliance, and conducted virtual financial reconciliations. I evaluated customer creditworthiness and contributed to a 78% increase in product sales through data-driven insights.

Education

Degrees, certifications, and relevant coursework

KU

Kisii University

Bachelor of Science, Computer Science

BSc. in Computer Science.

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Mary Kungu - Commercial Analyst - Savannah Informatics Limited | Himalayas