Looking for a job

Lizzy Yamileth Ventura Rivera

@lizzyyamilethventura

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Underwriter at Jet Insurance Company who processed bond applications and delivered prompt quotes to clients.

United States

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What I'm looking for

I'm looking to use my customer service, admissions, and underwriting experience to help keep daily operations running smoothly in a remote office environment.

At Jet Insurance Company, I evaluated and processed bond applications to deliver prompt quotes. I also helped clients with premium details, bond inquiries, and policy adjustments.

At Carolina University, I led and supervised the admissions call center team, assisted with staff training and coaching, and collaborated with colleagues to keep recruitment information accurate.

Experience

Work history, roles, and key accomplishments

Underwriter

Jet Insurance Company

Oct 2025 - Sep 2026 (11 months)

Evaluated and processed bond applications accurately and efficiently to deliver prompt quotes to clients. Maintained clear, multi-channel communication to assist clients with premium details, bond inquiries, and policy adjustments.

Data Entry Salesforce Communication Skills Organization Underwriting Customer Service

Admissions Call Center Team Lead and Representative

Carolina University

May 2023 - Aug 2025 (2 years 3 months)

Led and supervised the call center team to ensure they meet the company's customer service standards. Assisted in training and coaching call center staff to deliver a high standard of customer service.

Team Leadership Training Coaching Customer Service Recruitment Communication Skills