Open to opportunities

Darya Saberi

@daryasaberi

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Underwriting professional driving accuracy, compliance, and operational efficiency in insurance services.

United States

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What I'm looking for

I seek a role in underwriting or operations where I can apply process improvement, ensure compliance, manage high-volume pipelines, mentor teams, and drive measurable accuracy and retention improvements.

I am an underwriting service professional with hands-on experience managing policy documentation and high-volume application processing for books of business exceeding $5 million in premiums. I consistently deliver data integrity, achieving QA scores of 98% and reducing application errors passed to senior underwriters by 20% quarterly.

My background includes roles as an Underwriting Service Consultant and Representative where I facilitated an average of 40 new submissions and renewals daily, mitigated compliance risk by preventing 75 potential issues monthly, and maintained unit policy renewal rates above 90% through strong client and agent relationship management.

I bring leadership and process-improvement skills developed supervising teams and designing SOPs that improved operational efficiency (including a 75% improvement in morning prep efficiency in a prior supervisory role). I prioritize accuracy, stakeholder communication, and continuous improvement to support underwriting and sales operations.

Experience

Work history, roles, and key accomplishments

Current

Underwriting Service Consultant

Current

Berkshire Hathaway Guard

Mar 2024 - Present (1 year 10 months)

Manage complex underwriting documentation and policy submissions for a book exceeding $5M in premiums; reduced application errors passed to senior underwriters by 20% quarterly and helped maintain unit renewal rates above 90%.

Underwriting Policy Administration Data Validation Risk Mitigation Client Relationship Management Compliance Salesforce & QA Process Improvement

Underwriting Service Representative

Berkshire Hathaway Guard

Feb 2023 - Mar 2024 (1 year 1 month)

Processed high-volume applications (≈40 daily), validated client information to prevent compliance issues (prevented ~75 monthly), and resolved documentation bottlenecks to meet SLAs.

Validation Risk Mitigation Documentation Management SLA Management Data Integrity CRM Excel

Customer Service Representative

Berkshire Hathaway Guard

Aug 2022 - Feb 2023 (6 months)

Delivered time-sensitive phone and email support resolving ~60 policy and billing inquiries daily and maintained data entry quality with consistent QA scores of 98% or higher.

Customer Service Policy Billing Inquiries & QA Conflict Resolution CRM

Cold Prep Supervisor

Point Loma Nazarene University

Mar 2021 - Aug 2022 (1 year 5 months)

Supervised a team of 10 for cold preparation operations serving 1,500+ patrons daily; improved morning preparation efficiency by 75% through SOP implementation and reduced food waste costs by 35%.