Lizeth Urango

I’m a results-driven Economist and operations professional with 5+ years of progressive experience at UPS. I combine expertise in international logistics, regulatory compliance, financial analysis, and customer relationship management to streamline operations and improve client outcomes.

In my current role as a Preferred Customer Associate, I manage end-to-end support for international shipping operations, ensuring customs regulations and international trade procedures are followed while reducing documentation errors. I use Power BI and Microsoft Excel for reporting and forecasting, coordinate cross-functional teams to resolve time-sensitive disruptions, and maintain strong client satisfaction through proactive communication and clear escalation paths.