Open to opportunities

Gylmar Pianeta

@gylmarpianeta

Message

Dynamic finance professional specializing in international trade and logistics.

Colombia

Message

What I'm looking for

I am seeking a role that fosters growth, values collaboration, and challenges me to optimize processes in finance and logistics.

I am a dynamic and results-driven Finance and International Affairs professional with a postgraduate specialization in International Commerce. My expertise lies in international trade, logistics, and financial strategy, complemented by a C1-level proficiency in English. I excel in negotiation, conflict resolution, and team leadership, which has enabled me to drive process improvements and enhance operational efficiency.

Throughout my career, I have successfully managed freight claims, ensuring timely resolutions and training team members on new systems. My experience in accounting and carrier relations has honed my skills in financial analysis, compliance, and customer service. I am passionate about delivering sustainable business growth through strategic planning and effective collaboration.

Experience

Work history, roles, and key accomplishments

Lead Freight Claims Coordinator

Redwood Logistics

Apr 2024 - Nov 2024 (7 months)

Managed and delegated new claims efficiently among team members. Provided training on new systems and process updates. Handled escalated claims, ensuring successful resolutions with clients and carriers.

Claims Management Team Leadership Training Data Analysis Process Improvement

Accounting AR/AP Support

Tucker Company Worldwide

Sep 2022 - Nov 2023 (1 year 2 months)

Ensured all invoices were billed accurately and on time. Coordinated with motor carriers to obtain required documentation. Audited freight bills to ensure correct charges and accessory fees.

Accounts Receivable Accounts Payable Invoicing Documentation Management

Carrier Relations Administrator

Tucker Company Worldwide

Jul 2020 - Aug 2023 (3 years 1 month)

Screened new carrier partners to ensure compliance with internal standards. Managed the carrier onboarding process, maintaining auditable records and workflow. Monitored QualifiedCarriers.com, ensuring regulatory compliance and updates.

Compliance Onboarding Documentation Auditing

Customer Service & Operations Roles

Various Companies

Apr 2013 - Jul 2020 (7 years 3 months)

Provided customer support for AT&T, handling billing, promotions, and technical assistance. Managed fare and schedule inquiries for Greyhound Bus Company, ensuring seamless booking experiences. Completed an internship at Organización de Seguros del Caribe – Liberty Insurances, gaining expertise in insurance operations.

Customer Service Billing Technical Support Booking P&C Insurance Operations

Education

Degrees, certifications, and relevant coursework

Universidad de la Costa CUC

Specialization in International Commerce, International Commerce

Completed a postgraduate specialization focused on international trade principles and practices. Gained advanced knowledge in global commerce strategies and operations.

Universidad de la Costa CUC

Professional Degree, Finance and International Relations

Obtained a professional degree combining finance and international relations. Developed expertise in financial strategies, international affairs, and global economic dynamics.