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lizeth lopez

@lizethlopez

Customer service administrator at Rocket Tech School, supporting customer care and promoting intangible products.

At Rocket Tech School, I worked as an administrator and commercial advisor, supporting customers at a digital school. I promoted intangible products and helped foster student loyalty.

In customer service roles, I assisted customers with inquiries and resolved problems. I also have a degree in Basic Education and postgraduate study in Spanish Language Pedagogy from Universidad Pedagógica y Tecnológica.

Experience

Work history, roles, and key accomplishments

Administradora - Asesora Comercial

Rocket Tech School

Jan 2024 - Oct 2025 (1 year 9 months)

Administradora en Rocket Tech School, escuela digital de atención y acompañamiento a clientes. Con habilidades en la venta y promoción de productos intangibles, orientada al cumplimiento de objetivos comerciales y fidelización de estudiantes.

Atención al Cliente Ventas Ventas De Servicios Intangibles Comunicación Efectiva Retención De Estudiantes

Atención al Cliente

Productos y Servicios-Comercio

Jan 2023 - Jan 2024 (1 year)

Brindar asistencia personalizada a clientes, respondiendo consultas y resolviendo problemas de manera eficiente.

Atención al Cliente Resolução De Problemas Comunicación

Education

Degrees, certifications, and relevant coursework

Universidad Pedagógica y Tecnológica

Especialización en Pedagogía de la Lengua Castellana, Pedagogy

2021 -

Specialization in Pedagogy of the Spanish Language, first semester ongoing.

Universidad Pedagógica y Tecnológica

Licenciada en Educación Básica, Education

2013 - 2021

Licentiate degree in Basic Education from Universidad Pedagógica y Tecnológica from 2013 to 2021.

Rocket Tech School

Administrator - Commercial Advisor, Customer Service

2024 -

Administrator at Rocket Tech School, a digital school focused on customer service and support, with skills in selling and promoting intangible products.