Liz Aponte
@lizaponte
Transportation-focused Driver/Operator delivering safe, customer-first service in bilingual English and Spanish.
United StatesWhat I'm looking for
I’m a Driver/Operator with a background in Computer Information Systems and extensive transportation, customer service, and administration experience. I hold a Class B Commercial Driver’s License and consistently prioritize safe, efficient service while keeping communication clear and professional.
In my most recent roles with Mtm Transit and Keolis Transit of America, I managed daily routes, ensured passenger safety and comfort, and provided high-quality customer service. I resolved inquiries, offered travel assistance, and maintained strict adherence to schedules and safety protocols.
I also bring operational and tech proficiency from independent delivery work with Lyft & Instacart and retail support at HEB. I handled time-sensitive deliveries, used digital order management, optimized route efficiency, and supported inventory accuracy while adapting quickly across department needs.
Fluent in both English and Spanish, I’m committed to organizational growth through technical proficiency, strong work ethic, and disciplined logistics. I bring calm conflict resolution in high-pressure environments, plus strong organization and attention to vehicle safety standards.
Experience
Work history, roles, and key accomplishments
Driver/Operator
Mtm Transit
Sep 2025 - Feb 2026 (5 months)
Ensured safe, efficient transportation of customers between locations. Delivered high-quality customer service while maintaining vehicle safety standards.
Driver/Operator
Keolis Transit of America
Mar 2024 - Jul 2025 (1 year 4 months)
Managed daily routes with a focus on passenger safety and comfort. Addressed passenger inquiries and provided travel assistance to diverse populations.
Driver/Operator
MV Transportation
Aug 2021 - Dec 2021 (4 months)
Operated transit vehicles in the Austin, TX area while maintaining strict adherence to schedules and safety protocols. Supported reliable, on-time service through consistent operational practices.
Independent Contractor
Lyft & Instacart
Oct 2019 - Apr 2020 (6 months)
Managed time-sensitive deliveries and passenger transport. Handled digital order management and optimized route efficiency to support timely service.
Cross Functional Team Member
HEB
Feb 2019 - Nov 2019 (9 months)
Adapted to multiple store departments to support operational needs. Ensured inventory accuracy and assisted customers throughout the facility.
Sales Representative
Gap, Inc.
Jan 2019 - May 2019 (4 months)
Processed financial transactions as a primary cash handler. Provided personalized styling advice and customer support.
Receptionist
Parador Villa Parguera
May 2018 - Jan 2019 (8 months)
Managed front-desk operations including reservations and high-volume call routing. Used hospitality software for guest check-ins and billing to support smooth guest experiences.
Assistant Translator
Professional Services
Jun 2016 - Nov 2016 (5 months)
Assisted the New Jersey Puerto Rican Congress with translating complex medical documents from English to Spanish. Supported accurate communication of detailed information across languages.
Education
Degrees, certifications, and relevant coursework
Ana G. Méndez University
Bachelor of Business Administration (BBA), Computer Information Systems
2013 - 2019
Earned a Bachelor of Business Administration (BBA) in Computer Information Systems at Universidad Del Este (Ana G. Méndez University).
Availability
Location
United StatesAuthorized to work in
Job categories
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