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Litwaka MathewLM
Open to opportunities

Litwaka Mathew

@litwakamathew

Senior OFM Chatter driving PPV sales, subscriber retention, and high-volume creator account revenue through authentic engagement.

Kenya
Message

What I'm looking for

I’m looking for a fast-paced creator/entertainment environment where I can drive PPV sales and upsells, strengthen subscriber retention, and own high-volume chat conversations while collaborating to exceed targets.

I’m a results-driven Senior OFM Chatter with over 3 years of experience managing high-volume creator accounts. I focus on engaging audiences authentically to increase fan retention and maximize revenue through strategic sales conversations.

In my current Senior OFM Chatter role (Elite Creators Management), I manage daily conversations across multiple high-performing accounts and generate consistent PPV sales using personalized engagement strategies. I maintain subscriber retention by building long-term fan relationships, collaborating with account managers to optimize sales campaigns and promotional content.

I’ve handled 500+ conversations per shift while keeping response quality strong, and I’ve achieved measurable impact—most notably increasing monthly account revenue by 35% and ranking among top-performing chatters for sales generation. My conversion rates consistently sit above the team average.

Previously, as an OFM Sales Chatter at Prime Fan Agency, I executed upselling strategies for PPV content, bundles, and premium experiences, tailoring recommendations based on customer interests. Across my managed accounts, I generated over $50,000 in monthly sales and consistently exceeded monthly sales targets while improving fan retention through proactive engagement.

Experience

Work history, roles, and key accomplishments

EM
Current

Senior OFM Chatter

Elite Creators Management

Jan 2024 - Present (2 years 6 months)

Managed daily conversations for multiple high-performing creator accounts and generated consistent PPV sales through personalized engagement. Increased monthly account revenue by 35% while maintaining subscriber retention and handling 500+ conversations per shift with strong response quality.

PA

OFM Sales Chatter

Prime Fan Agency

Mar 2022 - Dec 2023 (1 year 9 months)

Conducted one-on-one fan interactions to build relationships, identify customer interests, and tailor content recommendations. Executed upselling strategies for PPV content, bundles, and premium experiences, generating over $50,000 in monthly sales across managed accounts.

DS

Customer Engagement & OF Chatter

Digital Creator Solutions

Jun 2021 - Feb 2022 (8 months)

Managed subscriber communications across multiple creator profiles by responding promptly to fan inquiries and maintaining positive interactions. Supported promotional campaigns and subscriber reactivation efforts while assisting in converting inactive subscribers into paying customers.

Education

Degrees, certifications, and relevant coursework

University of Arizona logoUA

University of Arizona

Attended the University of Arizona; year listed as 2020.

Tech stack

Software and tools used professionally

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