At Verida, I used a CRM to manage B2B and B2C accounts for Medicaid non-emergency medical transportation. I routed and scheduled pickups for state Medicaid patients in GA, AR, LA, and MS.
At Nibor Transport, I coordinated routes for efficient, on-time pickups and managed member accounts, drivers, and management by phone, email, and text. I currently work remotely as an Account Manager at WorkMoney, making calls for bipartisan election polling statistics.
Earlier, I managed shipping and receiving accounts at Express Employment, handling daily shipments for major tire manufacturers and using Excel for shipment management. I also owned and managed the office at Common Fence, where I built and repaired fences and handled scheduling, invoicing, payments, payroll, and marketing.
