Lisa Young

Manage court-related database entry and client case records, develop outreach strategies that increased program participation by 30%, and facilitate court-ordered rehabilitation classes to improve compliance and outcomes.

Manage end-to-end travel bookings and client relations, improving client retention by 20% and reducing booking errors and processing time by 30%.

Managed front-desk operations and scheduling, improved patient flow and record accuracy through efficient use of office software, and reduced wait times while enhancing patient satisfaction.

Delivered virtual special education instruction for grades 9-12, developed tailored curriculum and multimedia resources that increased student test scores by 20% and improved engagement.

Taught life skills to grades 9-12 and coordinated co-transition programs and job shadowing that boosted student employment and placements by 20%.

Founded and led the district's first Life Skills classroom for grades 9-12, developed curriculum and work-study partnerships to improve workplace readiness and community engagement.

Coordinated transition services and career programs for students with disabilities, streamlining processes to reduce service access time by 25% and increasing service efficiency by 20%.

Taught intensive reading and developed a summer reading curriculum that improved literacy rates by 20% for early elementary students.

Grade: 3.75

Completed a Master of Arts in Education with a 3.75 GPA and received the Bisk Education Academic Scholarship.

Grade: 3.6

Activities and societies: Golden Key National Honor Society (1999)

Earned a Bachelor of Science in Education with a 3.6 GPA and was inducted into the Golden Key National Honor Society in 1999.

Obtained K-12 certification in Special Education (Mentally and/or Physically Handicapped) in 1999 and qualification in English certification areas.