Lisa Sahibram

Managed virtual patient check-in and vaccination proofing, optimizing scheduling procedures in a busy clinic. Responded swiftly to patient inquiries via phone calls and kept patient medical records current and precise. Increased referral rates by providing excellent service and building meaningful relationships with patients and caregivers.

Navigated complex legal documentation, ensuring thorough accuracy and achieving high typing accuracy, minimizing errors. Streamlined the immigration process by effectively analyzing and evaluating applicants' documents and information. Proactively identified potential fraud indicators during document evaluation, reducing risk for illegal entry into the country.

Managed visa and work permit queries, enhancing client trust and staying updated with IRCC norms, ensuring compliance. Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements. Conducted thorough assessments of clients' situations, identifying issues, goals, and necessary interventions.

Nurtured professional client relationships in banking and streamlined banking operations through problem-solving. Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services. Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.

Received in-depth training on anti-money laundering tactics and leveraged problem-solving skills to detect and manage suspicious transactions. Effectively reduced the company's exposure to financial crime. Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.

Completed a Bachelor of Arts degree with a focus on Business Administration and Management. Acquired foundational knowledge in business principles and management practices.