Looking for a job

Luann Maraj

@luannmaraj

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Passionate about compliance, financial services and building client relationships.

Canada

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What I'm looking for

I seek a role that fosters professional growth, emphasizes compliance, and values integrity.

Certified Anti-Money Laundering Specialist (CAMS) and senior financial crime professional with over 10 years’ progressive experience in AML/CFT/CPF oversight, regulatory reporting, transaction monitoring, sanctions compliance, and financial services operations. Former Director of the National Anti-Money Laundering Oversight Committee (NAMLOC) with direct responsibility for coordinating and overseeing national AML/CFT/CPF initiatives aligned to the Financial Action Task Force (FATF) Recommendations and Immediate Outcomes.

Extensive experience assessing suspicious activity, supporting Financial Intelligence reporting processes, conducting national and institutional risk assessments, and advising senior stakeholders on financial crime trends, typologies, and regulatory obligations. Recognized for sound professional judgment, independence, discretion, and the ability to prepare high-level reports for senior management, boards and regulatory authorities. Currently seeking global opportunities to expand my career and make a valuable/ impactful contribution.

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CORE COMPETENCIES

• Customer Relationship Management & Financial Advice

• Money Laundering Reporting Officer (MLRO) Functions

• Suspicious Activity Reporting (SAR/STR) Assessment & Escalation

• AML/CFT/CPF Legislative Interpretation

• Compliance Software and Project Management Tools/ Platforms (Various)

• FATF Standards & Mutual Evaluation Processes

• Financial Intelligence & Typology Analysis

• Trade-Based Money-Laundering Risk Assessment Skills

• Sanctions Screening & PEP Assessments

• High-Risk Client & Jurisdiction Review

• Enterprise-Wide AML/CFT Risk Assessments

• Regulatory Reporting & Record Retention; Audit Support

• Policy Review & Advisory Support

• Client Due Diligence (CDD/EDD) Oversight

• Transaction Monitoring & Investigations

• Stakeholder & FIU Engagement

• AML/CFT/CPF Training & Capacity Building

• CRM & Monitoring Systems (SAS AML Suite, Zoho)

• Data Analysis & Risk Reporting (World Bank Risk Assessment Tools)

Experience

Work history, roles, and key accomplishments

Personal Banking Associate

TD Canada Trust

Jun 2023 - Jun 2024 (11 months)

As a Personal Banking Associate, I established and maintained impactful customer relationships through sound financial advice and problem resolution. I was responsible for proactive portfolio management, compliance updates, and ensuring adherence to KYC/AML policies, contributing to overall client financial health.

Customer Relationship Management Compliance KYC AML Portfolio Management Financial Advice Risk Management Sales Strategies

Business Development Officer

Proven Bank

Mar 2021 - May 2023 (2 years 2 months)

In my role as a Business Development Officer, I managed high net worth client portfolios, ensured compliance with KYC and FATCA, and coordinated sales leads through an online CRM platform. I also represented the company at regional and international conferences.

Portfolio Management KYC CRM Management Client Meetings Compliance Relationship Management Sales Reporting

Account Manager

Renwick & Company Ltd

Feb 2011 - Dec 2012 (1 year 10 months)

As an Account Manager, I led a team of wholesale top-up agents, optimizing sales strategies and seeking business expansion opportunities. My focus was on executing efficient sales operations and managing team performance.

Team Leadership Sales Strategy Business Development Performance Management Business Expansion Sales Efficiency

Corporate Team Leader, Sales Support

CIBC Caribbean

Jan 2013 - Feb 2021 (8 years 1 month)

As Corporate Team Leader, I managed client service teams across multiple Caribbean islands, engaged with corporate clients, conducted internal audits, and coordinated compliance reviews. My role involved analyzing transaction monitoring reports and overseeing client service workflows.