Lisa Lucchesi
@lisalucchesi
Dynamic Senior Program Analyst specializing in healthcare program development.
What I'm looking for
I am a Senior Program Analyst with over 9 years of experience in program development and execution, particularly in the healthcare sector. My expertise lies in improving member experiences and aligning organizational strategies. I have successfully managed programs addressing complex social issues, such as human trafficking, and have trained over 5,000 individuals, showcasing my exceptional communication and advocacy skills.
As a transformational leader, I have a proven track record in leveraging cross-functional collaboration to achieve financial goals while enhancing program effectiveness. My role as Director of Human Trafficking Prevention Programs at CareSource has allowed me to spearhead innovative initiatives that set new industry benchmarks. I am passionate about driving systemic reforms and ensuring that programs are both effective and impactful.
Experience
Work history, roles, and key accomplishments
Direct Support Specialist
Mosaic/Independent Contractor
Feb 2014 - Present (11 years 4 months)
Delivered comprehensive personal care to clients, including assistance with daily activities such as bathing, grooming, and meal preparation, fostering independence and enhancing overall well-being. Administered medications and implemented prescribed healthcare plans, ensuring adherence to medical guidelines and promoting clients' health and safety. Cultivated a positive and supportive atmosphere
Director, Human Trafficking Prevention Programs and Initiatives
CareSource
Aug 2022 - Present (2 years 10 months)
Spearheaded innovative population-based initiatives to enhance member experiences and align with organizational strategic and financial goals. Developed and launched award-winning human trafficking prevention programs, setting new industry benchmarks for effectiveness and community engagement. Created a comprehensive metrics and dashboard system for monitoring outcomes, empowering data-driven deci
Senior Program Analyst
Aetna Medicaid
May 2021 - Aug 2022 (1 year 3 months)
Drove the definition, development, and deployment of innovative health plan features, significantly enhancing member experiences and aligning with strategic objectives. Streamlined processes for new health plan features, resulting in more efficient product rollouts and increased member satisfaction. Achieved a 15% reduction in administrative costs by implementing new procedures for asset control,
Child Welfare and Human Trafficking Program Manager
Maricopa County
May 2015 - May 2021 (6 years)
Directed comprehensive program activities, establishing performance benchmarks and communicating objectives to enhance operational efficiency and align with agency mission. Developed and successfully launched the first collaborative approach for addressing domestic minor victims of trafficking in Maricopa County, setting a nationwide standard. Trained over 5,000 individuals on trauma-informed care
Supervisor
Department of Child Safety
Feb 2012 - May 2015 (3 years 3 months)
Directed workflow and established performance goals, ensuring alignment with organizational objectives and regulatory compliance. Fostered a supportive workplace culture, significantly improving employee retention and engagement by providing mentorship and professional development. Facilitated family reunification and supported minor victims of domestic sex trafficking, ensuring their safety and w
Education
Degrees, certifications, and relevant coursework
Arizona State University
Bachelor’s in Social Work, Social Work
Completed a Bachelor’s degree in Social Work, focusing on foundational principles and practices within the field. Gained comprehensive knowledge in social welfare, human behavior, and intervention strategies.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
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