As a Language Consultant, I communicate information clearly and adapt my explanations to different client needs. I coordinate daily tasks with colleagues to support consistent service delivery.
At V Mash Insurance Brokers, I handled inbound and outbound calls, recorded customer details, and responded to insurance-related enquiries. I followed up on customer needs to support timely resolution.
At John Craig, Boardwalk Mall, I assisted customers with product enquiries and purchases and supported daily store operations. I also bring experience with diary management, supplier management, and Microsoft Office, and I'm currently studying towards a Bachelor of Commerce in Accounting at Emeris University.

