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Lisakhanya YeyeLY
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Lisakhanya Yeye

@lisakhanyayeye

Language Consultant handling client communication and coordinating daily tasks to support consistent service delivery.

South Africa
Message

As a Language Consultant, I communicate information clearly and adapt my explanations to different client needs. I coordinate daily tasks with colleagues to support consistent service delivery.

At V Mash Insurance Brokers, I handled inbound and outbound calls, recorded customer details, and responded to insurance-related enquiries. I followed up on customer needs to support timely resolution.

At John Craig, Boardwalk Mall, I assisted customers with product enquiries and purchases and supported daily store operations. I also bring experience with diary management, supplier management, and Microsoft Office, and I'm currently studying towards a Bachelor of Commerce in Accounting at Emeris University.

Experience

Work history, roles, and key accomplishments

VB

Call Centre Agent

V Mash Insurance Brokers

Jan 2026 - Apr 2026 (3 months)

Handled inbound and outbound calls, gathered relevant information, and recorded customer details to address enquiries. Responded to insurance-related queries professionally and managed multiple customer needs in a fast-paced environment.

Education

Degrees, certifications, and relevant coursework

EU

Emeris University

Bachelor of Commerce, Accounting

2026 -

Currently studying towards a Bachelor of Commerce in Accounting, commenced in 2026.

CC

Curro Westbrook and Insight Learning Centre

National Senior Certificate, General

2021 - 2025

Completed National Senior Certificate (Grade 12 / Matric) from 2021 to 2025.

Tech stack

Software and tools used professionally

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