Lisa Ferreira

Coordinating SEO, Google Ads, YouTube, and Social Media campaigns. Liaising with clients regarding campaign access and requirements, resolving queries, and identifying upselling opportunities.

Managed sales proposals, presentations, and client communication. Coordinated sales processes for clients and media agencies, and assisted with trade marketing initiatives.

Managed online product listings and digital catalogues. Created and scheduled social media and website content, designed graphics, and compiled monthly marketing reports.

Managed social media marketing and online business operations. Processed customer orders, payments, and supplier reconciliations.

Generated new business opportunities and maintained client relationships. Conducted sales meetings and maintained customer records.

Contacted customers regarding products and campaigns. Maintained accurate customer information and sales records.

Generated new business opportunities and managed client relationships. Managed company Facebook and LinkedIn pages.

Managed daily branch operations and customer service. Handled branch administration, billing, and reporting.

Reconciled client accounts and managed billing processes. Supported the Financial Office Manager with administration and coordinated client viewings.

Managed branch operations and monthly reporting. Arranged client viewings and signed new business agreements.

Ensured high operational and customer service standards. Managed branch operations and monthly reporting.

Assisted customers with quotations, orders, and product enquiries. Supported the Call Centre Manager with administrative duties.

Completed Matric in 2010.

Completed the First Line Management Programme.

Completed a Nail Technician Certificate.

Completed a Somatology Diploma in 2012.

Completed the Sales Through Service training.

Completed an Excel course.