Linh Bui
@linhbui
Full-stack ServiceNow Software Engineer and Scrum Master driving platform delivery and team productivity.
NetherlandsWhat I'm looking for
I am a Full-stack developer and ServiceNow Software Engineer with Scrum Master responsibilities, focused on building and improving enterprise web applications on the ServiceNow platform. I contribute to platform features, perform code reviews, guide junior engineers, and coordinate cross-functional delivery between Engineering, Product, and QA.
My background includes developing 20+ ServiceNow-based applications, release engineering, and integrating Conversational AI solutions; I have led process and productivity improvements that supported company acquisition and earned internal recognition for exceptional work.
Experience
Work history, roles, and key accomplishments
SEContribute to development of ServiceNow’s Connected Worker platform, provide technical guidance with the Technical Lead, and serve as Scrum Master to manage sprint planning, backlog and stakeholder communication to ensure timely, high-quality releases.
ServiceNow Software Engineer
4Industry / Plat4mation
Nov 2020 - Apr 2024 (3 years 5 months)
Developed and maintained 20+ web applications on ServiceNow, improved engineering productivity via process analysis, mentored junior engineers, and managed instance deployments to ensure smooth delivery across development cycles.
CODeveloped and maintained EPiServer web solutions, acted as 3rd-line support for production issues, contributed to Conversational AI projects with Google Assistant, and performed integration testing to ensure delivery quality for clients.
COBuilt an integration product connecting EPiServer CMS with smart speakers using Conversational AI tools, enabling voice interaction for content-driven services.
VR Developer
Fontys University
Feb 2018 - Jul 2018 (5 months)
Developed a VR simulation for nurses and trainers to practice interactions with schizophrenic patients, supporting healthcare training and simulation objectives.
ASContributed to development of a total-controlling application for a wafer quality evaluation simulation tool, supporting simulation manipulation and quality assessment workflows.
Education
Degrees, certifications, and relevant coursework
FSFontys University of Applied Sciences
Bachelor's degree, ICT Software Engineering
2015 - 2019
Activities and societies: Graduation intern at Cognizant; VR Developer collaboration with Fontys’s Paramedical Science; Top-talent scholarship recipient.
Completed a Bachelor's degree in ICT Software Engineering with coursework and projects in software engineering, VR simulation, and conversational AI.
Tech stack
Software and tools used professionally
Availability
Location
NetherlandsAuthorized to work in
Job categories
Skills
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