Linh Bui

Contribute to development of ServiceNow’s Connected Worker platform, provide technical guidance with the Technical Lead, and serve as Scrum Master to manage sprint planning, backlog and stakeholder communication to ensure timely, high-quality releases.

Developed and maintained 20+ web applications on ServiceNow, improved engineering productivity via process analysis, mentored junior engineers, and managed instance deployments to ensure smooth delivery across development cycles.

Developed and maintained EPiServer web solutions, acted as 3rd-line support for production issues, contributed to Conversational AI projects with Google Assistant, and performed integration testing to ensure delivery quality for clients.

Built an integration product connecting EPiServer CMS with smart speakers using Conversational AI tools, enabling voice interaction for content-driven services.

Developed a VR simulation for nurses and trainers to practice interactions with schizophrenic patients, supporting healthcare training and simulation objectives.

Contributed to development of a total-controlling application for a wafer quality evaluation simulation tool, supporting simulation manipulation and quality assessment workflows.

Activities and societies: Graduation intern at Cognizant; VR Developer collaboration with Fontys’s Paramedical Science; Top-talent scholarship recipient.

Completed a Bachelor's degree in ICT Software Engineering with coursework and projects in software engineering, VR simulation, and conversational AI.