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Poonam Patel

@poonampatel

Message

Experienced Full Stack Python developer specializing in AI-driven scalable solutions.

Netherlands

Message

What I'm looking for

I am seeking a role building AI-driven, cloud-native applications with strong CI/CD practices, opportunities to lead integrations, and collaborative teams focused on scalable, production-ready solutions.

I am an experienced Full Stack Python developer with 4+ years in software engineering, building scalable applications, RESTful APIs, and AI-driven solutions using Microsoft Azure OpenAI Services. I have implemented CI/CD pipelines with Azure DevOps, migrated applications to cloud environments, and used prompt engineering to surface actionable insights from generative models.

I have delivered measurable improvements such as automating ticket resolutions and reducing response times by 70%, integrated solutions with platforms like ServiceNow, and supported clients through defect resolution and comprehensive technical documentation. I hold the Microsoft Certified: Azure AI Fundamentals (AI-900) credential and have been recognized with an ACE award.

Experience

Work history, roles, and key accomplishments

Full Stack Engineering Analyst

Accenture

Oct 2023 - Apr 2025 (1 year 6 months)

Developed and maintained generative AI solutions (iResolve) using Python, Pandas and Azure OpenAI Services, designed CI/CD pipelines with Azure DevOps to automate deployments and improved real-time issue resolution and scalability.

Python Azure Services Azure DevOps Pandas Docker CI CD

Full Stack Engineering Associate

Accenture

Mar 2021 - Sep 2023 (2 years 6 months)

Built an AI-driven ticketing system integrated with ServiceNow that generated automated worknotes and resolutions, improving response times by 70% and accelerating ticket closures through automation and testing.