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Linett Ruth Naamala

@linettruthnaamala

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Proactive administrator with 5+ years in operations, logistics, and client relations.

Uganda

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What I'm looking for

I seek a role where I can manage operations and administration, support teams, handle logistics and finance, and contribute to process improvements in a collaborative, growth-oriented organization.

I am a proactive administrator with over five years' experience supporting operations, logistics and customer relationship management across private and public sectors. I excel at coordinating schedules, managing travel and accommodation logistics, and ensuring timely project approvals and permit acquisition.

At KHC Architecture Ltd / Imparqt Associates I streamlined project documentation processes for local authorities, managed office finances including payroll, NSSF, PAYE and VAT, and coordinated client communications and architects' calendars to keep projects on schedule.

Previously, I coordinated events, procurement and office maintenance at the Directorate of Industrial Training, and increased export volumes at Jesa Dairy Farm by expanding the client base and managing ERP data entry in Microsoft Navision.

I bring strong integrity, accountability, excellent written and verbal communication, financial understanding, and a client-delivery focus. I am committed to facilitating team-building initiatives and continuous professional development.

Experience

Work history, roles, and key accomplishments

Current

Administrator

Current

KHC Architecture Ltd / Imparqt Associates

Jun 2023 - Present (2 years 5 months)

Manage office operations, client communications, project document submission and permit acquisition, and travel logistics, improving project approval timeliness and administrative efficiency for architectural teams.

Office Administration Document Management Permits Client Relations Scheduling Travel Coordination Reporting

Administrative Assistant

Directorate of Industrial Training

Mar 2020 - Mar 2023 (3 years)

Coordinated logistics for events and trainings, managed procurement and office maintenance, processed travel claims and invoices, and maintained filing systems to ensure operational continuity.

Procurement Records Management Minute Taking

Export Sales Coordinator

Jesa Dairy Farm

Oct 2017 - Mar 2019 (1 year 5 months)

Managed depot stock, order fulfillment and customer relationships, entered data into Microsoft Navision, and grew export volumes from 24,000 to 100,000 liters by acquiring two new clients.

Inventory Management Navision Customer Relationship Management order fulfillment Export Operations Returns Processing

Customer Care Consultant

Stanbic Bank Uganda

Jun 2015 - Aug 2016 (1 year 2 months)

Handled multi-channel customer inquiries, provided product information, resolved complaints, and supported account opening and transaction processes to maintain high customer satisfaction.

Customer Service Account Opening Processes Communication